Rochelle Murray
Tallahassee,Florida
Summary
Dedicated professional with a strong work ethic and proven reliability, recognized as Employee of the Month at Apple Pie Maids. Skilled in time management and customer service, I excel in enhancing workplace cleanliness and fostering teamwork. My analytical problem-solving abilities ensure efficient operations and a positive environment for both clients and colleagues.
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Personable and empathetic, offering deep understanding of animal welfare and adoption processes. Knowledgeable in animal behavior and health, with strong communication and interpersonal skills. Dedicated to matching pets with their forever homes, ensuring positive impact on both animals and adopters.
Overview
4
4
years of professional experience
Work History
Cleaner
Apple Pie Maids
05.2025 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Handled equipment, chemicals, and materials properly and with caution.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Became a trainer and employee of the month, first month working here.
Adoption Counselor
Greenville Humane Society
05.2023 - 08.2023
- Established strong relationships with community partners to increase awareness of available adoption resources.
- Enhanced the adoption process by conducting thorough interviews and assessments of potential adoptive families for animals.
- Assisted in matching dogs/cats with suitable adoptive families through careful evaluation of needs and backgrounds.
- Documented data and completed accurate updates to adoption records.
- Facilitated meet and greets to ensure the animal was the right fit for potential adopters.
- Maintained a clean environment for the animals and fed them on a regular schedule.
Receptionist
Kia of Greer
01.2021 - 08.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions.
- Delivered accurate phone messages to personnel with legibly written call-back numbers and names.
- Provided typing, word processing, and clerical support and assisted with special projects.
- Checked visitors in and directed or escorted to appropriate departments and personnel.
- Handled frequent work process interruptions with flexibility and poise.
- Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches.
- Resolved customer problems and complaints.
Education
Associate of Science - Forensic Psychology
Florida Agricultural And Mechanical University
Tallahassee, FL01-2027
Associate of Arts - Psychology
Greenville Technical College
Greenville, SC07-2024
Associate of Arts - Illustration
Savannah College of Art And Design
Savannah, GASkills
- Strong work ethic
- File organization
- Critical thinking aptitude
- Analytical problem solving
- Calendar management
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
Timeline
Cleaner
Apple Pie Maids
05.2025 - Current
Adoption Counselor
Greenville Humane Society
05.2023 - 08.2023
Receptionist
Kia of Greer
01.2021 - 08.2021
Associate of Science - Forensic Psychology
Florida Agricultural And Mechanical University
Associate of Arts - Psychology
Greenville Technical College
Associate of Arts - Illustration
Savannah College of Art And Design
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