Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rochelle Padilla

Hanford,CA

Summary

Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care.

Overview

23
23
years of professional experience
1
1
Certificate

Work History

Medical Assistant (work Comp Specialist)

Kaweah Health
06.2019 - Current
    • Verify patient information by interviewing patient; recording medical history; confirming purpose of visit.
    • Extensive workers' compensation claim management.
    • Verify patient information by interviewing patient; recording medical history; confirming purpose of visit.
    • Monitor claim handling activity by Third Party Administrator.
    • Establish and maintain internal electronic files, including notes, records, statements, and correspondence.
    • Maintain appropriate contact with all employees on leave and coordinates all aspects of return to work for employees on leave including reasonable accommodation per work comp provider.
    • Sanitize, restock and organize exam rooms and medical equipment.
    • Direct patients to exam rooms, fielded questions, and prepared for physician examinations.
    • Perform medical records management, including filing, organizing and scanning documents.
    • Schedule appointments.
    • Educate patients about medications, procedures, and care plan instructions.
    • Answer telephone calls to offer office information, answer questions, and direct calls to staff.
    • Prepare lab specimens for diagnostic evaluation.

Medical Assistant (Float)

Kaweah Health
03.2013 - 07.2019
    • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
    • Completed clinical procedures and gathered patient data for interpretation by physician.
    • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
    • Completed EKGs and other tests based on patient presentation in office.
    • Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
    • Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
    • Used aseptic techniques to provide sterilized wound care and dressing applications.
    • Administered medications and injections to patients.
    • Monitored pediatric patient conditions to identify changes and respond promptly.
    • Helped young patients feel comfortable with procedures and immunizations.
    • Administered immunizations and other preventative care measures to promote health and prevent disease.
    • Counseled female patients on birth control methods, cervical and breast cancer and answered questions or concerns.
    • Provided fast and accurate patient diagnostics or referrals.
    • Cleaned and sterilized instruments, equipment and surfaces.
    • Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.

Medical Assistant

Tulare County HHSA
08.2009 - 11.2012
    • Record patients' medical history, vital statistics, or information such as test results in medical records
    • Prepared treatment rooms for patient examinations, keeping the rooms neat and clean
    • Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing
    • Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests
    • Performed general office duties, such as answering telephones, taking dictation, or completing insurance forms
    • Called and faxed pharmacies to submit prescriptions and refills.
    • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
    • Inventory and order medical, lab, or office supplies or equipment
    • Conduct visual field tests to measure field of vision
    • Case management and entering data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer for a program called "Every woman counts" that screens women for breast/cervical cancer screening.

Medication Aide

Tulare County HHSA
12.2005 - 08.2009
  • Obtained specimens from inmates for testing and perform routine laboratory tests on samples.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Reviewed medication orders for accuracy and completeness before administering medication.
  • Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
  • Assessed inmates for mental health status and risk of suicide attempts.
  • Monitored inmate's physical and emotional well-being and report unusual behavior or physical ailments to proper staff.
  • Took Inmates vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
  • Authorized drug refills and provide prescription information to pharmacy.
  • Responded to medical emergencies.
  • Administered medications to Inmates and remained vigilant for negative side effects.
  • Educated inmates on proper medication administration and side effects
  • Self-administer treatments and medications to the inmate population if felt capable

Medical Assistant

Hanford Ear, Nose & Throat Associate's
07.2004 - 11.2005
  • Administered topical ophthalmic or oral medications.
  • Conducted visual field tests to measure field of vision.
  • Called patients to inquire about their post-operative status or recovery.
  • Cleaned or sterilized ophthalmic or surgical instruments.
  • Recorded patients' medical history, vital statistics, or information such as test results in medical records.
  • Prepared treatment rooms for patient examinations, keeping the rooms neat and clean.
  • Interviewed patients to obtain medical information and measure their vital signs, weight, and height.
  • Scheduled and confirmed patient diagnostic appointments, surgeries and medical consultations.
  • Performed Allergy testing.
  • Acquainted patients with procedures and explained purpose of testing to establish consent.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Verified patient insurance coverage and collected required co-payments.

Medical Assistant

Dr. Sorenson
01.2003 - 06.2004
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Completed EKGs and other tests based on patient presentation in office.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Referrals and authorizations.
  • Prepared lab specimens for diagnostic evaluation.

Customer Service Associate

Mervyn's
08.2000 - 12.2002
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Informed customers about special promotions and provided detailed information for various products.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Trained new personnel regarding company operations, policies and services.
  • Unloaded delivery trucks and safely transported goods from stockroom to assigned floor.

Education

Medical Assisting

Golden State Business College
Visalia, CA
03.2003

High School Diploma -

Hanford High School
Hanford, CA
06.2000

Skills

  • Microsoft, patient interaction (10 years)
  • Patient Care
  • Vital Signs
  • Injections
  • Case Management
  • Customer Service
  • Proper Sterilization Techniques
  • EMR Systems
  • Medical Terminology

Certification

  • CCMA - Certified Clinical Medical Assistant
  • CPR/AED Certified
  • Venipuncture

Timeline

Medical Assistant (work Comp Specialist)

Kaweah Health
06.2019 - Current

Medical Assistant (Float)

Kaweah Health
03.2013 - 07.2019

Medical Assistant

Tulare County HHSA
08.2009 - 11.2012

Medication Aide

Tulare County HHSA
12.2005 - 08.2009

Medical Assistant

Hanford Ear, Nose & Throat Associate's
07.2004 - 11.2005

Medical Assistant

Dr. Sorenson
01.2003 - 06.2004

Customer Service Associate

Mervyn's
08.2000 - 12.2002

Medical Assisting

Golden State Business College

High School Diploma -

Hanford High School

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Rochelle Padilla