Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

ROCHELLE RECTOR

ASHLAND,OR

Summary

Innovative leader with entrepreneurial mindset, streamlining operations at Ackee Tree Bento Food Cart. Visionary owner/operator with several years of experience leading and growing businesses. Proven leader with expertise in driving company vision, directing operations, and managing employees. Successful at building strong businesses from the ground up by devising effective marketing strategies, leading sales efforts, and taking decisive actions.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Owner-Operator

Ackee Tree Bento Food Cart
01.2020 - Current
  • Oversee day to day operations.
  • The nature of this job requires strong business acumen, marketing skills, the ability to be flexible to changing locations, and customer preferences; passion for food, strong entrepreneurial spirit; effective communication skills, customer service skills, budgeting, and time management.
  • Responsible for leading kitchen operations, overseeing a staff and maintaining high standards and food quality.
  • Responsible for ensuring compliance with health and safety regulations and maintaining a clean and organized food truck environment, consistently received 100 scores on every health inspection.
  • Maintained inventory control, food cost, staff scheduling, and financial management.

Human Resources Administrator

Rogue Retreat
Medford
01.2025 - 06.2025
  • Maintained employee records, ensuring accuracy and confidentiality of all documents.
  • Processed new hire paperwork and conducted onboarding orientations.
  • Provided guidance on employee relations issues such as performance management, disciplinary action, grievances.
  • Ensured compliance with federal, state, and local laws related to employment practices.
  • Assisted in the recruitment process by conducting phone interviews and scheduling onsite interviews.
  • Conducted exit interviews to determine reasons for employee departures.
  • Compiled data from various sources to prepare statistical reports on human resources activity.
  • Answered questions from current or potential employees regarding benefits packages or other HR related matters.
  • Monitored compliance with employment laws and regulations.
  • Acted as a liaison between employees and upper-level management when needed.
  • Managed benefits programs such as health insurance plans, retirement accounts.
  • Performed payroll functions including calculating hours worked and overtime pay rates.
  • Provided assistance in the performance management process, including setting goals and objectives.
  • Administered employee onboarding and orientation programs to facilitate smooth integration into company culture.
  • Administered employee recognition and reward programs to boost morale and productivity.
  • Facilitated internal communication regarding HR policies, events, and updates.
  • Supported diversity and inclusion initiatives to promote an equitable workplace.
  • Managed compliance with labor laws and regulations, reducing risk of legal challenges.
  • Provided guidance and support to managers on employee relations and performance management issues.
  • Participated in salary surveys and analyzed compensation data to ensure market competitiveness.
  • Hired employees and processed hiring-related paperwork.
  • Informed job applicants of duties and responsibilities, compensation, and benefits.
  • Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
  • Addressed harassment allegations, work complaints or other employee concerns.
  • Selected qualified job applicants or referred to managers to make hiring recommendations.
  • Scheduled or conducted new employee orientations.
  • Conferred with management to develop or implement personnel policies or procedures.

Logistics Manager

Playcraft Systems
10.2019 - 01.2021
  • Managed logistics for domestic and international customers and import and export activities along with the customer service team.
  • Supervised all shipments and inventory control for the warehouse.
  • Booked domestic and overseas shipments, cost control, documentation and invoicing.
  • Monitored customer credit line and receivables, payment terms, Open Credit, D/P, Cash, Letter of Credit.
  • Negotiated and maintained a database on truck rates and ocean freight.
  • Saved the company per year by researching new ocean/land carriers and effectively negotiating contracts.
  • Achieved staff performance improvements and gains on deliver time of documents for customers and banks via process improvements and training on proper work procedures.

Office Specialist

Family Solutions
06.2018 - 10.2019
  • As the office specialist I am the face of the school and office.
  • Always keeping a positive upbeat attitude and encouraging teamwork.
  • I am responsible for billing insurance, day to day operations of school and office schedule.
  • I am in constant contact with multiple government agencies, file and record keeping, Multi talk constantly to achieve a highly productive, positive and efficient office.

Presence Learning Coordinator

Phoenix Talent School District
Phoenix
09.2016 - 06.2018
  • As the presence learning coordinator I facilitated the online speech program for three schools within the district.
  • Worked to coordinate scheduling with a range of staff and administration.
  • Problem solved tech issues on the spot in a time sensitive manner.

Server

Morning Glory
Ashland
06.2015 - 03.2016
  • As a server I maintained contact with kitchen staff, management, serving staff, and customers.
  • Provided excellent service at all times.
  • Observed diners to anticipate any additional needs and respond to requests, consistently adhered to quality expectations and standards of the restaurant.
  • Delivered an exceptional dining experience with friendly and fast service.
  • Maintained a professional tone at all times, including during peak rush hours.
  • Received frequent customer compliments for going above and beyond normal duties.

Human Resource Manager

Blackstone Audio
Ashland
06.2012 - 10.2015
  • Reviewed federal and state laws to confirm and enforce company compliance.
  • Created organizational flow charts and career path reports to evaluate employee compensation information.
  • Conducted benefits administration for 150+ benefit-eligible employees.
  • Addressed inquiries from employees and management regarding new-hire activity and ongoing employee relation issues.
  • Created and implemented the exit and interview program process.
  • Advised top management on appropriate employee corrective actions.
  • Worked with senior-level management to create fair and consistent HR policies and procedures.
  • Created and managed more than 150 confidential personnel records.
  • Ran the bi-weekly payroll process.
  • Conducted an average of 30 employee exit interviews per year.
  • Processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
  • Guided the startup and management of all HR operations, systems and programs for a new location within the company supported 150 employees at all levels, including executive leadership.

Education

Dental Assistant Certificate

Rogue Community College
Medford

Skills

  • Microsoft Word and Excel
  • Customer service
  • Inventory management
  • Staff scheduling
  • Time management
  • PC and Mac proficiency
  • Outlook and Google applications
  • Marketing strategies
  • Documentation and reporting
  • Payroll processing
  • Employee training
  • Conflict resolution
  • Operations management

References

  • Alison French, Talent Maker City, 541.890.3228
  • Tom Cole, CEO Kids Unlimited, 541.774.3900
  • Darby Ayers-Flood, Mayor of Talent, 541.690.7205
  • Brent Barry, Superintendent, Phoenix Talent School District, 541.535.7517

Certification

  • Mediation Certificate 1-2020
  • Restoritive Justice Certificate 5-2024

Timeline

Human Resources Administrator

Rogue Retreat
01.2025 - 06.2025

Owner-Operator

Ackee Tree Bento Food Cart
01.2020 - Current

Logistics Manager

Playcraft Systems
10.2019 - 01.2021

Office Specialist

Family Solutions
06.2018 - 10.2019

Presence Learning Coordinator

Phoenix Talent School District
09.2016 - 06.2018

Server

Morning Glory
06.2015 - 03.2016

Human Resource Manager

Blackstone Audio
06.2012 - 10.2015

Dental Assistant Certificate

Rogue Community College
ROCHELLE RECTOR