Rochelle Robinson
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
5
5
years of professional experience
Work History
Cashier
Bath And Body Works, Limited Brands
09.2022 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Server
Cheddar's Scratch Kitchen
06.2021 - 07.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Checked identification for minimum age for sale of alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Checked guests' identification before serving alcoholic beverages.
Cashier Team Lead
Whataburger Restaurants L&c
06.2020 - 07.2021
- Trained team members on cash register operation and cash handling.
- Quickly and accurately counted drawers at start and end of each shift.
- Communicated with customers and team members to solve problems.
- Operated POS cash register and equipment to collect payments.
- Controlled merchandise zoning and monitored compliance with merchandising guidelines.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
- Increased customer loyalty and retention.
Education
High School Diploma -
Nimitz High School
Houston, TX05.2022
Skills
- Cash Register Systems
- Credit and Cash Transactions
- Refunds and Exchanges
- Product and Service Sales
- Stocking and Replenishing
- Time Management Skills
- Product Knowledge
- Sales Expertise
- Customer Service
- Money Handling
- Cleaning and Sanitizing
- Speaking
- Writing
devotedness
I strongly devote myself to push myself to do my very best and put in the work
Timeline
Cashier
Bath And Body Works, Limited Brands
09.2022 - Current
Server
Cheddar's Scratch Kitchen
06.2021 - 07.2022
Cashier Team Lead
Whataburger Restaurants L&c
06.2020 - 07.2021
High School Diploma -
Nimitz High School
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