Rochelle Rosen

• Coordinated interactions with patients and caregivers, representing the interests of C-suite executives at Massachusetts General Hospital and Brigham and Women's Hospital.
• Proactively monitors trends in patient/family concerns/complaints to identify systematic, process, or cultural barriers to the delivery of patient/family-centered care.
• Conducts formal dismissal process leading providers through all stages of the protocol in hopes of preserving the therapeutic relationship.
• Direct management for various pilot programs including grant funding requests.
• Collaborating with partner faculty including training in acute care setting.
• Partnering across all disciplines for effective collaborations to improve patient experience.
• Conducts rounds with patients/families in assigned clinical areas to obtain preemptive feedback regarding the inpatient hospital experience.
• Mentored junior staff on best practices, fostering professional growth and enhancing team performance.
• Analyzed data trends to inform decision-making processes and optimize resource allocation.
• Collaborated with clinical leaders to design training programs that improved staff competence and patient outcomes.
• Identified areas in need of critical improvement and implemented strategies to achieve targets.
• Supported department leadership in implementing new policies, procedures and controls.

• Primary respiratory therapist serving Cardiac Intensive Care Unit and Cardiac Catherization Laboratory.
• Educating patients and families about their conditions and teaching appropriate disease management techniques, such as breathing exercised and the use of medications and respiratory equipment.
• Responsible for assessing, planning, organizing and administering Respiratory Care procedures in accordance with physician's treatment plan including mechanical ventilation and airway care; respiratory treatment; emergency respiratory maneuvers; transport and maintenance of critically ill patients for special tests and procedures.

• Participated in immersive clinical training experiences with respiratory therapists, gaining exposure to diverse healthcare settings including hospitals and educational institutions.
• Beverly Hospital (Beverly, MA)
• Clinical Care, Acute Care, Chronic Care, and Patient Assessment
• Massachusetts General Hospital (Boston, MA)
• Acute Care, Post-Operative Care, and Critical Care

Additional clinical hours completed at: Beth Israel Neonatal Intensive Care Unit, Anna Jacques Pulmonary Rehabilitation, and Franciscan Children's Hospital.