Rochelle Solomon
Newark
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Crew Member/Overnight Baker
Dunkin' Donuts Franchising
Woodstock
03.2023 - 04.2025
- Exceptional customer service and ensuring efficient food preparation
- Efficiently handled monetary transactions and customer orders
- Ensuring accuracy and speed
- Collaborated with team members to optimize workflow during peak hours
- Supported management with daily operational tasks and inventory management
- Ensured adherence to food safety standards during food preparation and handling
- Trained new staff on customer service protocols and operational procedures
Security Guard
Berkeley's College
White Plains
05.2016 - 11.2020
- Observing the monitors, signed in students' guests
- Wrote daily shift reports
- Managed access control of employees and visitors
- Answered phone calls while continuing to monitor CCTV systems and alarms
- Screened and verified visitors before allowing access into the building
- Enforced college policies and regulations to maintain a safe environment for all.
- Prepared detailed incident reports for any security breaches or disturbances encountered.
- Maintained high levels of alertness throughout shifts.
Cashier-Floor Associate
Lord and Taylor
Scarsdale
03.2014 - 03.2016
- Restocked merchandise, and helped customers find products
- Handling and recording cash payments from customers
- Creating quality and consistency by meeting customer expectations
- Able to adapt tone, language and style for different customers and situation
- Assisted customers with product inquiries and provided exceptional service during purchases.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
Education
High School Diploma -
Thornton High School
Mount Vernon, NY 09.2007 - 06/2011
Skills
- Machine operations
- Basic math
- Safety
- Customer engagement
- Order delivery practices
- Teamwork and collaboration
- Reliability and punctuality
- Integrity and honesty
- Heavy lifting
- Staff training
- Time management
- Attention to detail
- Adaptability skills
- Access control
- Visitor tracking
- First aid and CPR certified
- Identification verification
- CCTV monitoring
References
Available upon request
Timeline
Crew Member/Overnight Baker
Dunkin' Donuts Franchising
03.2023 - 04.2025
Security Guard
Berkeley's College
05.2016 - 11.2020
Cashier-Floor Associate
Lord and Taylor
03.2014 - 03.2016
High School Diploma -
Thornton High School
09.2007 - 06/2011
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