Detail-oriented Guest Service Representative with a strong background in customer service and guest accommodations. Recognized for effective communication and problem-solving skills, consistently delivering outstanding service.
Overview
9
9
years of professional experience
Work History
Guest Service Representative
Signature Aviation
05.2024 - 07.2025
Delivered exceptional customer service, resolving inquiries and complaints efficiently.
Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
Managed front desk operations, ensuring seamless guest check-in and check-out processes.
Trained new staff on service protocols and customer interaction techniques.
Caretaker
Home Instead Care
05.2023 - 12.2024
Provided compassionate care to clients, enhancing quality of life through tailored support.
Assisted clients with daily living activities, fostering independence and dignity.
Developed personalized care plans in collaboration with families and healthcare professionals.
Monitored client health and well-being, promptly reporting changes to appropriate parties.
Front End Manager
Midtown New Sagaya Markets
10.2016 - 05.2023
Assisted in maintaining front-end operations to ensure customer satisfaction and efficient service delivery.
Learned company policies and procedures to provide accurate information to customers and staff.
Supported team members in executing daily tasks, enhancing overall workflow efficiency.
Oversaw cashier operations, bookkeeping, and security.