Rochna Balan
Brooklyn,NY
Summary
Compassionate and motivated individual seeking a Personal Care Assistant (PCA) position to leverage my passion for helping others, excellent interpersonal skills, and ability to provide attentive care. Eager to apply my training and natural caregiving abilities to support individuals in maintaining their independence and improving their quality of life.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Quality Assurance Analyst
Girling Home Health Care
06.2022 - 11.2023
- Check products and make sure they meet company standards before release
- Follow quality control procedures and review test results to ensure products are consistent
- Work with other teams to address quality issues and find solutions
- Develop and execute test plans, test cases, and automated testing scripts to improve the efficiency of the testing process
- Write and follow test plans to ensure thorough testing of products
- Help find the root cause of problems and suggest ways to fix them
- Provide regular reports to managers on quality results and any issues
Direct Support Professional
United Staffing Solutions
02.2020 - 09.2023
- Provide individualized support for clients with intellectual and developmental disabilities, ensuring all care plans are followed and adapted as needed
- Assist clients with activities of daily living (ADLs), including personal hygiene, dressing, grooming, and mobility, while promoting their independence and dignity
- Develop and implement behavioral strategies to support clients in managing challenging behaviors, in collaboration with clinical staff
- Support clients in participating in community activities such as social events, recreational outings, and vocational programs, enhancing their social skills and community integration
- Monitor and document client progress, including health records, daily logs, and behavioral observations, ensuring accurate and timely communication with healthcare providers and families
- Administer medications and health treatments according to individualized care plans, ensuring proper documentation and compliance with health and safety standards
- Collaborate with interdisciplinary teams, including case managers, therapists, and healthcare providers, to ensure the holistic well-being of clients
- Create a safe and supportive environment by implementing safety protocols and performing regular checks of the living area for hazards or risks
- Provide emotional and psychological support, fostering trusting relationships through open communication and active listening
Education
Certified phlebotomy technician - CNA training in Hempstead
Tia School of Allied Health
Hempstead, NY01.2024
Associate of Applied Science -
New York City College of Technology
Brooklyn, NY09.2021
Associate of Arts - Liberal Arts And General Studies
Kingsborough Community College of The City University of New York
Brooklyn, NY05.2021
High School Diploma -
Franklin Delano Roosevelt High School
Brooklyn, NY06.2016
Skills
- Comprehensive Personal Care
- Mobility and Transfer Assistance
- Chronic Condition Management
- Medication Administration Support
- Wound Care and Hygiene Maintenance
- Vital Signs Monitoring
- Client-Centered Care
- Nutritional Planning and Meal Preparation
- Documentation and Reporting
Certification
- PT - Phlebotomy Technician
- CPR And First Aid Certified
Timeline
Quality Assurance Analyst
Girling Home Health Care
06.2022 - 11.2023
Direct Support Professional
United Staffing Solutions
02.2020 - 09.2023
Associate of Arts - Liberal Arts And General Studies
Kingsborough Community College of The City University of New York
High School Diploma -
Franklin Delano Roosevelt High School
- PT - Phlebotomy Technician
- CPR And First Aid Certified
Certified phlebotomy technician - CNA training in Hempstead
Tia School of Allied Health
Associate of Applied Science -
New York City College of Technology