Summary
Overview
Work History
Education
Skills
Volunteer Work
Timeline
Generic

Rochto Joassin

Glendale,AZ

Summary

Earnest individual dedicated and eager to helping people reach full potential through positive and effective support. Compassionate and encouraging with 10+ years of experience working with youth of all ages. Strong understanding of effectively working with people from diverse backgrounds. Background includes building volunteer teams to support church youth activities. Excellent leader, organizer and problem-solver. Skilled in program management, teaching and counseling. Passionate about helping others access needed services and assisting in navigating various situations by providing meaningful support and care. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Urban Youth Worker

Ambassadors Ministries
08.2020 - Current
  • Fundraised funding to support salary requirements by fostering and nurturing relationships with donors.
  • Sustained strong connections with donors by organizing meetings and disseminating informative newsletters to keep them engaged and informed about ongoing initiatives and developments.
  • Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
  • Provided key emotional support to special needs youth.
  • Managed and led activities promoting growth in mental, emotional, and educational areas.
  • Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
  • Contributed to development of individualized plans to support youth goal achievement.
  • Supported and mentored students in developing skills to become successful in community.
  • Developed and maintained relationships with partner organizations to facilitate access to youth-related resources.
  • Developed and implemented range of lessons and resources to motivate young people.
  • Developed and maintained relationships with community organizations and agencies.
  • Engaged and provided support to young individuals in various extracurricular activities, including sports events, performances, and more, fostering their growth and development in these pursuits.
  • Participate in significant milestones of youth, including attending award ceremonies and graduations to celebrate their achievements and show support for their accomplishments.

7th/8th Grade Bible Teacher

Gilbert Christian Schools
12.2018 - 08.2020
  • Managed classroom behavior to maintain safety and promote orderly learning environments.
  • Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
  • Prepared and implemented age-appropriate daily lesson plans covering required course topics.
  • Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
  • Encouraged class participation to build student confidence and interest in lesson plan.
  • Adapted bible verses and lessons into stories and activities to help children comprehend scriptures.
  • Merged bible verses with current events to develop curriculum and address relevant topics children regularly encounter.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Administered assessments and standardized tests to evaluate student progress.
  • Used tests, quizzes, and other assignments to gauge students' learning and determine understanding of course materials.
  • Provided one-on-one attention to students, while maintaining overall focus on entire group.
  • Worked with administrators on behavioral issues to support needs of students.
  • Taught subject matter based on information compiled from textbooks, online sites, and other educational materials.
  • Identified signs of emotional or developmental problems in students.
  • Established positive rapport with all students and parents through home calls and emails.
  • Sat in on classes of fellow teaching professionals to learn innovative methods for dispensing information to students.
  • Led faith-based life to provide example for students between ages 12 and 13.
  • Assisted students with schoolwork and completing Bible studies.
  • Completed in-service and additional training to maintain professional growth.

Route Salesman Delivery Driver

Parks Coffee
07.2018 - 12.2018
  • Safely operate company vehicle to provide products and services to variety of clients.
  • Complete route independently to ensure accurate and timely delivery of product.
  • Regularly maintain and reconcile truck inventory.
  • Identify and act upon selling opportunities.
  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Maintained up-to-date knowledge of products and services to address customer inquiries
  • Displayed products properly at customer sites and according to company specifications and policies.
  • Collaborated with customers to identify needs and provided catered solutions
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Completed daily pre- and post-trip vehicle inspections.
  • Stocked shelves and loaded orders to prepare deliveries.
  • Assisted with sorting and organizing stockroom items.

Case Manager

Southwest Network
08.2017 - 07.2018
  • Collaborated with individuals to cultivate purpose and identity beyond their mental illness, assisting them in developing meaningful role for themselves in various aspects of life.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
  • Developed and implemented safety plans for clients at risk of harm to provide protection.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
  • Utilized trauma-informed approach to promote healing and empowerment for clients.
  • Managed and oversaw behavioral health services while ensuring consistent monitoring and maintenance of their effectiveness.
  • Delivered outreach initiatives and conducted thorough follow-up services to ensure ongoing support and engagement with individuals or groups in need.
  • Engaged in staffing and case conferences, actively contributing insights.
  • Conducted assessments and crafted comprehensive service plans for members.
  • Managed and upheld accuracy of members' clinical records.
  • Arranged transportation for individuals.
  • Maintained strict confidentiality of verbal and written member information in compliance with HIPAA regulations.

Youth Director

Restoration Place, Inc.
06.2016 - 08.2017
  • Attended staff meetings and submitted announcements to events calendar to facilitate open communication with church congregation.
  • Recruited, developed and encouraged volunteers and parents to provide fellowship and faith building activities for youth.
  • Led integration of youth into worship and other ministry areas at church and church events.
  • Coordinated and attended annual church events to foster and build intergenerational fellowship and outreach.
  • Implemented bible study and faith and life issues and social responsibility topical studies to foster effective ministry for youth education.
  • Built lasting relationships with youth and parents or guardians.
  • Planned weekly groups as well as special events and overnight retreats.
  • Oversaw youth ministry budget and tracked all expenses.
  • Shared valuable life experiences with youths aged 12 to 18 to promote positive self-esteem and improve social skills.
  • Taught and counseled youth ages 12 to 18.

Maintenance

Restoration Place, Inc.
12.2015 - 06.2016
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
  • Properly handled, transported, and disposed of recycled materials.
  • Trained new maintenance personnel to safely and properly use equipment and tools and apply best practices.
  • Executed tasks within time and budget constraints.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Wrote and revised maintenance procedures.

Sales Associate

Follett
12.2013 - 12.2015
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.

Direct Support Professional

Tallahassee Development Center
09.2013 - 12.2013
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Supervised daily activities and provided assistance to staff.
  • Developed rapport to create safe and trusting environment for care.

Usher

Muvico Broward 18
04.2012 - 08.2012
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
  • Monitored entrance and exit of venue to guarantee safety of guests.
  • Maintained professional demeanor to represent venue and create positive impression.
  • Directed ticket holders to seats and facility locations.
  • Worked with other staff members to facilitate smooth flow of operations.
  • Maintained updated knowledge of event information to provide guests with accurate details.
  • Maintained clean and organized venue to create pleasant experience for guests.
  • Handled crowd control to maintain order and prevent overcrowding.
  • Sold admission, processed payments, and issued tickets.
  • Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.

Education

Master of Arts - Missional Theology

Covenant Theological Seminary
St Louis, MO
05.2021

Bachelor of Science - Social Work

Florida State University
Tallahassee, FL
12.2016

Associate of Arts -

Tallahassee Community College
Tallahassee, FL
12.2014

High School Diploma -

Northeast High School
Oakland Park, FL
05.2012

Skills

  • Relationship Building
  • Active Listening
  • Collaboration and Teamwork
  • Problem-Solving
  • Microsoft Savvy
  • Attention to Detail
  • Activity Implementation
  • Educational Activities
  • Social Skill Development
  • Program Evaluation and Improvements

Volunteer Work

Mentor | AZ Reach | Phoenix, AZ | August 2021-Current

  • Facilitated youth support groups within high schools.
  • Facilitated guided discussions on pertinent real-life topics.
  • Directed a team of volunteers to ensure effective support.
  • Cultivated meaningful relationships with both students and staff.
  • Contributed to curriculum development, adding organization and new topic.
  • Organized enriching field trips for students.


Youth Pastor | Redemption Alhambra Church | Phoenix, AZ | August 2019-Current

  • Established and implemented structured organization.
  • Recruited and guided volunteers.
  • Developed and facilitated age-appropriate programs for youth.
  • Offered nurturing care and support to young individuals.
  • Oversaw budget and expenses.


Sidewalk Sunday School | Tallahassee, FL | November 2012-August 2014

  • Established meaningful connections with youth.
  • Engaged with children aged 4-13.
  • Observed and guided children's behaviors.
  • Utilized Biblical stories to impart valuable life lessons to children.
  • Participated actively in recreational activities and games with children.
  • Assisted in both setting up and dismantling stage arrangements.

    Project Backyard | Tallahassee, FL | November 2012-September 2013
  • Distributed toiletries to those experiencing homelessness.
  • Provided meals to individuals facing homelessness.
  • Engaged in community clean-up activities by collecting litter.
  • Established connections and fostered relationships within the community.

Timeline

Urban Youth Worker

Ambassadors Ministries
08.2020 - Current

7th/8th Grade Bible Teacher

Gilbert Christian Schools
12.2018 - 08.2020

Route Salesman Delivery Driver

Parks Coffee
07.2018 - 12.2018

Case Manager

Southwest Network
08.2017 - 07.2018

Youth Director

Restoration Place, Inc.
06.2016 - 08.2017

Maintenance

Restoration Place, Inc.
12.2015 - 06.2016

Sales Associate

Follett
12.2013 - 12.2015

Direct Support Professional

Tallahassee Development Center
09.2013 - 12.2013

Usher

Muvico Broward 18
04.2012 - 08.2012

Master of Arts - Missional Theology

Covenant Theological Seminary

Bachelor of Science - Social Work

Florida State University

Associate of Arts -

Tallahassee Community College

High School Diploma -

Northeast High School

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Rochto Joassin