Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Roci Gomez

Kissimmee,FL

Overview

5
5
years of professional experience

Work History

Human Resources Coordinator

Hyatt Regency Orlando
09.2022 - Current
  • Provided daily HR support to over 1000 employees in a 1400 room convention hotel
  • High volume, full cycle recruiting for all departments within the hotel for all entry level roles.
  • Organized and executed successful hiring events, new hire orientation and local outreach events to build
    partnerships with the community.
  • Scheduled regular meetings with management to assess company staffing needs and develop recruiting plans to
    drive recruiting efforts and candidate interest.
  • Organized and executed monthly New Hire Orientation
  • Employee relations-colleague recognition, manager outings, annual awards banquet, 52
    weeks of fun, 12 months of care, Year of Connections
  • Global Compliance Training based off of yearly calendar for entire hotel
  • Coaching and counseling for line level associates
  • Oversee job shadow program
  • Administered and tracked all employee benefits, leave of absences, and reasonable accommodation
  • Promoted diversity and inclusion through awareness campaigns and inclusive hiring practices.
  • Complied with labor laws and regulations while managing payroll functions efficiently.
  • Facilitated open communication channels between employees and management, resolving conflicts swiftly when needed.
  • Maintained accurate records of employee information using up-to-date human resource databases.
  • Responsible for worker's compensation claims and modified work programs in addition to hotel's risk
    management and OSHA compliance
  • Managed Monthly employee benefit reconciliation with the Finance department.
  • Conducted exit interviews to identify reasons for employee termination
  • Reduced turnover rates by implementing effective retention strategies based on exit interview feedback analysis such as 30 day orientation-follow up meetings.

Human Resources Intern

Hyatt Regency Orlando
03.2022 - 09.2022
  • Improved overall employee satisfaction by assisting with benefits administration and addressing individual concerns promptly.
  • Collaborated with HR team to update policies, ensuring compliance with federal, state, and local labor laws.
  • Managed confidential employee files, maintaining accurate records for performance evaluations, salary adjustments, and promotions.
  • Conducted research on industry best practices for recruitment strategies, contributing valuable insights to the talent acquisition process.
  • Collaborated closely with HR specialists in crafting targeted job postings that attracted top talent within various fields.
  • Developed strong written and verbal communication skills.
  • Streamlined HR processes for increased efficiency and reduced administrative workload.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Enhanced employee onboarding experience by streamlining the orientation process and creating informative materials for new hires.
  • Answered phone and performed clerical duties to assist human resources department.
  • Supported HR team in achieving hiring goals by screening resumes, conducting phone interviews, and tracking candidate progress.

Human Resources Administrator

Island H20 Live
06.2019 - 09.2020
  • Enhanced employee relations by implementing effective communication strategies and conflict resolution techniques.
  • Streamlined HR processes for increased efficiency by automating manual tasks and introducing new software tools.
  • Reduced employee turnover with targeted recruitment strategies, thorough candidate screening, and comprehensive onboarding programs.
  • Improved organizational culture by developing and executing various team-building initiatives and employee engagement activities.
  • Implemented and Ran uniform inventory with track logs of rented and purchased items.

Education

Associate of Science - Business Management

Valencia College
Orlando, FL
12.2024

Certificate - Hospitality And Tourism Management

Florida Atlantic University
Boca Raton, FL
03.2020

High School Diploma -

Ridge Community High School
Davenport, FL
05.2019

Skills

  • Performance Evaluation
  • Payroll Processing
  • Regulatory Compliance
  • Employee Relations
  • Benefits Administration
  • Talent Assessment & Acquisition
  • Detail oriented and extremely well organized, able to prioritize and multi-task with excellent
    interpersonal and communication skills
  • Proficient in the following HRIS Systems: ADP,
    Kronos, Taleo, HireRight
  • Excellent in Microsoft Office: Word, Excel,
    PowerPoint, and Publisher
  • Bilingual: Fluent in Spanish and English

Accomplishments

  • Earned the IStar - colleague of the month Award in 2023.
  • Gained knowledge in Canva software to create and email weekly newsletter to all hyatt colleagues with updates that included: birthday and anniversary celebrations, accomplishments, payroll updates, cafeteria menu, and more important information.

Timeline

Human Resources Coordinator

Hyatt Regency Orlando
09.2022 - Current

Human Resources Intern

Hyatt Regency Orlando
03.2022 - 09.2022

Human Resources Administrator

Island H20 Live
06.2019 - 09.2020

Associate of Science - Business Management

Valencia College

Certificate - Hospitality And Tourism Management

Florida Atlantic University

High School Diploma -

Ridge Community High School

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Roci Gomez