Rocio Arteaga
Redwood City
Summary
- Accomplished and certified Pharmacy Technician with over 2 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Kaiser Permanente
04.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
Health Educator Intern
Taulama for Tongans
09.2024 - 12.2024
- Developed and implemented health education strategies to reach target audiences.
- Developed and distributed health education materials to increase awareness and understanding.
- Raised awareness of public health issues through organizing workshops, seminars, and presentations.
Pharmacy Technician
CVS Pharmacy
08.2020 - 02.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
Barista
Menlo Cafe
06.2018 - 04.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Education
Bachelor of Science - Public Health
San Francisco State University
San Francisco, CA12.2024
Skills
- FDA Drug Safety Guidelines
- Assisting Pharmacists
- Pharmaceutical Sales and Services
- Customer Service
Certification
- CPhT - Certified Pharmacy Technician
License #: TCH 185839
Timeline
Health Educator Intern
Taulama for Tongans
09.2024 - 12.2024
Pharmacy Technician
Kaiser Permanente
04.2023 - Current
Pharmacy Technician
CVS Pharmacy
08.2020 - 02.2023
Barista
Menlo Cafe
06.2018 - 04.2020
Bachelor of Science - Public Health
San Francisco State University
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