Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rocio Carbajal Fernandez

Alpharetta,GA

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Highly efficient Cashier Supervisor well established in fast-paced and challenging environments. Hardworking and passionate job seeker with strong organizational skills and ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Team Member

Chick-fil-A
06.2022 - Current
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Maintained productive, efficient approach to all tasks.
  • Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
  • Sought out ways to go above and beyond job requirements.

Cashier Supervisor

Krogers Grocery Store
04.2019 - 05.2021
  • Met coverage demands by setting effective work schedules and breaks, and effectively delegating assignments.
  • Quickly and accurately counted drawers at start or end of each shift.
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Replenished checkout lines with printer paper and change throughout shifts to prevent any customer service delays.
  • Monitored areas for security issues and safety hazards.
  • Built positive relationships with customers to increase repeat business.
  • Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

Education

Associate of Science - Business Administration

Georgia State University- Perimeter College
3705 Brookside Pkwy Alpharetta
05.2023

High School Diploma -

Centennial High School
Roswell, GA
05.2020

Skills

  • Leadership
  • Attention to Detail
  • Complex Problem-Solving
  • Guest Satisfaction
  • Equipment Maintenance
  • Money Handling
  • Facility Cleaning
  • Staff Training
  • Teamwork and Collaboration
  • Order Preparation
  • Register Preparation
  • Operational Efficiency and Safety
  • Organizing Work Stations

Languages

Spanish
Native or Bilingual

Timeline

Team Member

Chick-fil-A
06.2022 - Current

Cashier Supervisor

Krogers Grocery Store
04.2019 - 05.2021

Associate of Science - Business Administration

Georgia State University- Perimeter College

High School Diploma -

Centennial High School

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Rocio Carbajal Fernandez