Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rocio Diaz

San Antonio,TX

Summary

Accomplished Medical Surgical Technician/Medical Assistant with a proven track record at University Health Hospital, enhancing team dynamics and patient care efficiency. Expert in sterile technique and known for exceptional leadership qualities. Demonstrates a commitment to patient safety and effective team communication, significantly improving operational workflows. Dedicated and compassionate New Graduate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service in the Labor & Delivery department.

Overview

28
28
years of professional experience

Work History

Medical Surgical Technician

University Health Hospital
01.2022 - Current
  • Streamlined communication between nurses, surgeons, and anesthesiologists, ensuring a cohesive approach to patient care during operations.
  • Improved team dynamics among colleagues by actively participating in staff meetings and contributing constructive feedback.
  • Assisted in emergency situations when necessary, promptly responding with appropriate actions under pressure.
  • Aided physicians in performing wound closures using sutures or staples; increasing efficiency during postoperative procedures.

Medical Assistant

University Health Hospital
08.2007 - 01.2022
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Medical Assistant

Union Medical Clinic
07.1996 - 10.2006
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.

Education

Associate of Science - Nursing

San Antonio College
San Antonio, TX
08.2024

Certificate - Medical Assisting

Bryman College
Rosemead, CA
05.1996

Skills

    Sterile Technique Expertise

    Oxygen Therapy Administration

    Vital signs monitoring

    Leadership Qualities

    Blood sample collection

    HIPAA Compliance

    Professionalism and Ethics

    Catheter Care

    Motivational Skills

    Documentation And Reporting

    Continuing Education Commitment

    Cultural Competency

    Patient Care

    Team Communication

    Team Collaboration

    Safe sharps disposal

    Infection control protocols

    Specimen Collection

    Patient transportation

    OB/GYN procedures

    Multitasking Abilities

    Reliability

    Excellent Communication

    Critical Thinking

    Organizational Skills

    Active Listening

    CPR/AED

    Work Prioritization

    Professionalism

    Interpersonal Communication

Languages

Spanish
Full Professional

Timeline

Medical Surgical Technician

University Health Hospital
01.2022 - Current

Medical Assistant

University Health Hospital
08.2007 - 01.2022

Medical Assistant

Union Medical Clinic
07.1996 - 10.2006

Associate of Science - Nursing

San Antonio College

Certificate - Medical Assisting

Bryman College

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Rocio Diaz