Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Rocio Di Maria

Delray Beach,FL

Summary

Dedicated and detail-oriented professional with strong experience in customer service, administrative support, and team leadership. Currently pursuing an Associate’s Degree in Computer Science with a passion for organizational excellence and client satisfaction.

Professional business support specialist with strong focus on team collaboration and achieving results. Skilled in administrative tasks, project coordination, and effective communication. Known for reliability, adaptability, and proactive approach to meeting organizational needs. Prepared to make significant impact by streamlining processes and enhancing productivity.

Experienced with managing administrative tasks and supporting business operations. Utilizes organizational skills to maintain efficient office workflows. Track record of effective communication and problem-solving in dynamic environments.

Business professional with strong foundation in administrative and support roles. Known for enhancing office productivity and supporting key business functions through efficient organization and communication. Focused on team collaboration and results, adaptable to changing business needs. Skilled in calendar management, document preparation, and client relations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Business Assistant

Atlantic Family Dental
05.2025 - Current
  • Checked in patients, ensuring insurance, family accounts, and balances are up to date.
  • Presented dental treatment plans and cost breakdowns to patients.
  • Verified insurance coverage and contacted patients with outstanding balances.
  • Checked patients out and explained financial options for pending treatment.
  • Performed opening duties including preparing morning meeting materials and reviewing treatment needs.
  • Posted insurance checks and managed insurance aging reports.
  • Handled closing duties such as financial reconciliation, production reports, and front office cleaning/lock-up.

Shift Leader

Blaze Pizza
01.2023 - 04.2024
  • Prepared and packaged orders during peak times.
  • Handled phone and in-person orders as cashier.
  • Fostered strong communication with coworkers, managers, and customers.
  • Addressed customer concerns and improved service quality.
  • Ensured cleanliness and food safety to prevent foodborne illness.
  • Prepared batch and specialty menu items.
  • Maintained kitchen efficiency with ingredient prep and recipe adherence.

Cashier

Cinemark Palace
01.2021 - 01.2022
  • Processed payments, including cards, checks, and gift certificates.
  • Provided exceptional customer service and product knowledge.
  • Supported new team members with training and mentorship.
  • Maintained tidy checkout areas and visual merchandising.
  • Balanced cash drawers and reported on inventory and damages.
  • Handled customer inquiries and feedback with professionalism.

Education

High School Diploma -

Olympic Heights Community High School
Boca Raton Florida
05-2022

Associate’s Degree - Computer Science

Palm Beach State College
12-2026

Skills

  • Bilingual (Spanish & English)
  • Cash Handling & Register Management
  • Customer Relations & Problem Solving
  • Public Speaking & Team Leadership
  • Fast Learner & Multitasking
  • Cleaning & Food Safety
  • Visual Merchandising
  • Collaboration & Teamwork
  • Product Knowledge & Store Operations
  • Client relationship building
  • Report preparation
  • Call reception

Certification

  • First Aid/CPR Certified

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Business Assistant

Atlantic Family Dental
05.2025 - Current

Shift Leader

Blaze Pizza
01.2023 - 04.2024

Cashier

Cinemark Palace
01.2021 - 01.2022

High School Diploma -

Olympic Heights Community High School

Associate’s Degree - Computer Science

Palm Beach State College