Rocio Grijalva
San Dimas,California
Summary
Detail-oriented Administrative and Operations Professional with over 20 years of experience in executive support and office management. Expertise in board support, staff supervision, and fiduciary meeting administration for trust fund governance. Proven ability to manage complex operations with discretion and professionalism.
Overview
23
23
years of professional experience
Work History
Client Relationship Manager & Office Manager
Zenith American Solutions (Third Party Administrator)
Arcadia, California
03.2025 - Current
- Enhanced client relations by serving as primary liaison for trust funds.
- Ensured efficient office operations through compliance and coordination across departments.
- Facilitated Board meetings by preparing and distributing agenda packets promptly.
- Accurately recorded meeting minutes, ensuring compliance and timely distribution thereafter.
- Managed administrative functions, including invoice processing and supply procurement.
- Supervised a team of 20 across four operational departments, optimizing performance.
Executive Assistant & Event Planner
Teamsters Joint Council 42
Pomona, California
01.2003 - 03.2025
- Manage the President’s professional and personal schedule, including calendars, agendas, correspondence, and travel arrangements.
- Coordinate board meetings by preparing agendas, distributing materials, and documenting meeting minutes.
- Maintain strict confidentiality regarding sensitive information and materials.
- Organize both internal team communications and external events, ensuring seamless execution and follow-through.
- Provide flexible, on-demand support, including availability after hours and on holidays.
- Plan and execute quarterly conferences, seminars, and fundraising events for more than 1,000 attendees per event.
- Manage location scouting, contract negotiations, and vendor management to ensure cost-effective and high-quality outcomes.
- In collaboration with event partners, oversee logistics, including transportation, accommodations, and food and beverage selection.
- Lead strategic marketing efforts by collaborating with audiovisual vendors and promotional teams to enhance the impact of events.
- Collaborate with various departments, including Organizing, Political, and Editorial teams, to enhance communication and achieve common goals.
- Ensure office efficiency by overseeing supplies, leases, and printing requests.
- Coordinate endorsement requests and arrange meetings for political screening committees.
- Secured over $500K in fundraising profit during the 2023 Summer Carlsbad Event.
- Coordinated seamless execution of events across multiple locations, consistently achieving sold-out participation.
- Designed internal communication strategies, producing newsletters and executive messages for nationally distributed teams.
Education
Biology
University of Texas At El Paso
El Paso, TXSkills
- Calendar & Travel Management
- Meeting Coordination & Agenda Preparation
- Event Planning & Execution
- Budget Management & Cost Optimization
- Proficiency in Adobe Suite, Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), and Zoom
- Fluent in Spanish
- Client satisfaction-driven
- Staff training and development
- Inter-department collaboration
- Relationship cultivation and retention
Timeline
Client Relationship Manager & Office Manager
Zenith American Solutions (Third Party Administrator)
03.2025 - Current
Executive Assistant & Event Planner
Teamsters Joint Council 42
01.2003 - 03.2025
Biology
University of Texas At El Paso