Rocio Hernandez
Conroe,TX
Summary
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Known for looking out for customers and consistently meeting their needs with attentive service. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
2
2
years of professional experience
Work History
Merchandise Coordinator
TJX Companies
11.2023 - Current
- Coordinated merchandise planning and inventory management processes to optimize stock levels.
- Assisted in developing product displays that enhanced visual merchandising standards.
- Monitored sales trends and provided insights for seasonal buying decisions.
- Cash Handling
- Look out for customers and meet their needs.
- Trained new team members on company policies, procedures, and merchandising best practices.
Sales Associate
Journeys Kidz
04.2023 - 10.2023
- Assisted customers in product selection, enhancing overall shopping experience.
- Learned point-of-sale systems for efficient transaction processing.
- Organized merchandise displays to promote new products and seasonal sales.
- Collaborated with team members to maintain store cleanliness and organization.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Associate of Arts - Business Administration
Lone Star College
The Woodlands, TX05-2029
High School Diploma -
Oak Ridge High School
Conroe, TX05-2025
Skills
- Pricing and signage updates
- Cash register operation
- Retail operations
- Product merchandising
- Customer service
- Problem resolution
- Multi-tasking strength
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Merchandise Coordinator
TJX Companies
11.2023 - Current
Sales Associate
Journeys Kidz
04.2023 - 10.2023
Associate of Arts - Business Administration
Lone Star College
High School Diploma -
Oak Ridge High School
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