Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rocio Lopez

Katy,TX

Summary

Meticulous Attendance Clerk in charge of large attendance datasets, maintaining and tracking delinquency trends for 200+ person student body. Proficient in online attendance tracking and management protocol, handling sensitive personal documents and details pertaining to student circumstances with discretion. Personable and empathetic liaison with approachable demeanor when making calls to parents regarding attendance-related concerns.

Overview

9
9
years of professional experience

Work History

Attendance Clerk

Alief Learning Center
08.2021 - Current
  • Developed exceptional time management, relationship building and organizational skills from working in busy school setting.
  • Maintained accurate records of all absences, truancy issues and disciplinary actions.
  • Pleasantly greeted all office visitors and asked open-ended questions to determine needs.
  • Called parents and guardians to inquire about late or truant students.
  • Input daily attendance information into office database for 800+ student school.
  • Input daily attendance information into office database for 800+ student school.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Office Manager

Citrus Advance
01.2015 - 08.2021
  • Updated reports, managed accounts, and generated reports for company database.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coordinated special projects and managed schedules.
  • Managed office operations while scheduling appointments.
  • Maintained computer and physical filing systems.
  • Controlled finances to lower costs and keep business operating within budget.

Education

High School Diploma -

Northbrook High School
Houston, TX
05.2002

Skills

  • Attendance records oversight
  • Truancy reporting
  • Telephone etiquette
  • Client Service
  • Written and interpersonal communication
  • Discipline documentation
  • Skilled in Infinite Campus
  • Organization and Time management
  • Multitasking abilities
  • Clerical
  • Microsoft Office

Timeline

Attendance Clerk

Alief Learning Center
08.2021 - Current

Office Manager

Citrus Advance
01.2015 - 08.2021

High School Diploma -

Northbrook High School

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Rocio Lopez