Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

ROCIO MACIAS

LONG BEACH,California

Summary

Dedicated and focused Project Management Specialist with over 5 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements.

Overview

18
18
years of professional experience

Work History

Project Manager/Program Manager

Raymond West
Santa Fe Springs, CA
03.2019 - Current
  • Managed program budgets and timelines, ensuring projects stayed on track and within allocated resources.
  • Coordinated with internal stakeholders to ensure successful implementation of the program initiatives.
  • Communicated regularly with external partners to ensure alignment of strategies and goals.
  • Drafted reports for senior management highlighting key milestones achieved throughout the program lifecycle.
  • Maintained positive relationships with vendors by monitoring their performance against agreed upon contractual terms.
  • Audited operations and processes to enhance brand and manage compliance.
  • Created and managed budgets for travel, training and teambuilding activities.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Proposed or approved modifications to project plans.
  • Analyzed business performance data and forecasted business results for upper management.
  • Generated and delivered reports, program review presentations and other program status updates.
  • Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.

Finance Officer

Raymond West
Santa Fe Springs, California
02.2024 - Current
  • Performed budgeting, forecasting, and variance analysis on a monthly basis.
  • Prepared quarterly reports on the company's financial performance against budgets and forecasts.
  • Reviewed contracts to ensure compliance with applicable laws and regulations.
  • Managed accounts receivable and payable processes while ensuring accurate recording of transactions in the general ledger system.
  • Analyzed cash flow projections to assess liquidity needs and develop funding plans accordingly.
  • Ensured that all taxes due were paid accurately and promptly according to government regulations.
  • Provided technical guidance to junior staff members regarding accounting principles, practices, procedures.
  • Worked with senior management to define standards, policies, procedures and organizational enhancements to meet company goals for finance.
  • Evaluated budget plans and current costs to project trends and recommend updates.
  • Created and enforced company-wide controls regarding revenue and expenses in concerted effort to protect organization's assets.

Project Coordinator Supervisor

Raymond West
Santa Fe Springs, CA
02.2016 - Current
  • Monitored performance metrics such as cost, timeline, quality control and customer satisfaction levels.
  • Performed regular reviews of project documentation and communicated results with relevant personnel.
  • Facilitated meetings between stakeholders to discuss project requirements, objectives or outcomes.
  • Generated weekly, monthly, quarterly reports summarizing key performance indicators.
  • Maintained a detailed database of project information including budgeting, resources and deliverables.
  • Developed and implemented project plans, established timelines, tracked progress and ensured deadlines were met.
  • Liaised between departments, vendors and clients to monitor project expenses.
  • Served as point-of-contact to support order management, testing and reporting.
  • Produced thorough, accurate and timely reports of project activities.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Negotiated with project stakeholders or suppliers to obtain resources or materials.

Sales Coordinator

UMA Enterprises Inc.
Compton, CA
03.2007 - 09.2014
  • Assisted customers in selecting products and services based on their individual needs.
  • Developed customer relationships to ensure satisfaction with products and services.
  • Maintained up-to-date knowledge of company's products and services.
  • Resolved customer complaints promptly and courteously.
  • Coordinated the delivery of product samples to customers nationwide.
  • Organized trade shows, conferences, and other events related to national sales activities.
  • Researched and provided management with reports regarding customer needs and competitor activities.
  • Mentored and internally promoted successful company sales and account management staff into leadership positions to drive company growth.
  • Developed and significantly grew assigned territory 30% within first year.

Accounts Receivable

California Metal X
Los Angeles, CA
02.2006 - 03.2007
  • Coordinated domestic and international logistic contracts
  • Supervised warehouse consignment in TX, OK, and KS
  • Analyzed reports: sales, cash receipt, transaction, tax, and general ledger
  • Generated domestic/international sales and collection reports for GM, VP and CEO regarding collections and cash flow.

Education

Rio Hondo College
01.2001

Skills

  • Microsoft Office (Excel, Outlook, Word, Power Point)
  • Data Analytics
  • Project Management
  • Contracts and Pricing
  • AutoCAD
  • Procore
  • Change Orders
  • SharePoint
  • Material Handling
  • Accounts Receivable/Payable/Invoicing
  • SPS-Commerce
  • EDI (Electronic Data Interchange)
  • Ability to multitask, prioritize, and work efficiently
  • Work well under pressure to meet critical deadlines
  • Demonstrates excellent problem-solving skills and the ability to think critically
  • Ability to work in and environment with constant change and evolving targets, characterized by high growth and rapid change
  • Takes an innovative approach when needed
  • Excellent communication skills
  • Ability to work independently
  • Team player and always willing to help where needed
  • Bilingual – Spanish

Accomplishments

  • Employee of the month at Raymond West

Timeline

Finance Officer

Raymond West
02.2024 - Current

Project Manager/Program Manager

Raymond West
03.2019 - Current

Project Coordinator Supervisor

Raymond West
02.2016 - Current

Sales Coordinator

UMA Enterprises Inc.
03.2007 - 09.2014

Accounts Receivable

California Metal X
02.2006 - 03.2007

Rio Hondo College

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