Summary
Overview
Work History
Education
Skills
Timeline
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Rocio Marquez

Calexico,CA

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Skilled in building customers relationships and understanding customers needs.

Overview

13
13
years of professional experience

Work History

Phlebotomist

Labcorp
07.2021 - 11.2024
  • Managed inventory of phlebotomy supplies, maintaining adequate stock levels to support daily operations without interruption.
  • Strengthened relationships with patients by providing compassionate care, actively listening to their concerns, and addressing any fears or anxieties related to phlebotomy procedures.
  • Supervised daily phlebotomy operations, ensuring adherence to safety protocols and quality standards.

PST Group Lead

Quest Diagnostics
09.2015 - 06.2020
  • Developed training materials to onboard new team members, ensuring consistency in operations and standards.
  • Facilitated regular team meetings to promote collaboration, share updates, and address challenges promptly.
  • Evaluated team performance metrics to drive continuous improvement initiatives within the group.
  • Cultivated strong client relationships through effective communication and tailored solutions.
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.

Aerotek Agency / Phlebotomy

Quest Diagnostics
03.2015 - 09.2015
  • Collected blood specimens using venipuncture and capillary techniques to ensure accurate testing.
  • Maintained compliance with safety protocols and infection control measures in laboratory settings.
  • Developed and implemented tracking system for specimen processing to enhance workflow efficiency.
  • Reviewed and verified patient identification prior to procedures to uphold accuracy in testing results.

Phlebotomy / Medical Assistant

InnerCare
11.2014 - 03.2015
  • Assisted in patient intake and maintained accurate medical records to ensure compliance.
  • Administered medications and vaccinations while monitoring patient responses for safety.
  • Collaborated with healthcare providers to coordinate patient care and optimize treatment plans.
  • Educated patients on health maintenance, preventive care, and medication management.

Medical Assistant / Phlebotomist

Creek Health and Wellness
02.2012 - 11.2014
  • Administered patient intake procedures, ensuring accurate collection of medical histories and vital signs.
  • Assisted physicians during examinations, providing necessary tools and support for efficient patient care.
  • Coordinated scheduling for patient appointments, optimizing clinic workflow and reducing wait times.
  • Managed electronic health records, maintaining confidentiality and data accuracy in compliance with regulations.

Education

Calexico High School
Calexico

No Degree - Certified Phlebotomy Technician

Wagner Institute
Palm Desert, CA
08-2013

No Degree - Medical Assistant

Milan Institute
Palm Desert
03-2012

Skills

  • Staff training and development
  • Medical terminology
  • HIPAA compliance
  • Attention to detail
  • Multitasking Abilities
  • Effective communication
  • Problem-solving
  • Bilingual fluency in Spanish

Timeline

Phlebotomist

Labcorp
07.2021 - 11.2024

PST Group Lead

Quest Diagnostics
09.2015 - 06.2020

Aerotek Agency / Phlebotomy

Quest Diagnostics
03.2015 - 09.2015

Phlebotomy / Medical Assistant

InnerCare
11.2014 - 03.2015

Medical Assistant / Phlebotomist

Creek Health and Wellness
02.2012 - 11.2014

Calexico High School

No Degree - Certified Phlebotomy Technician

Wagner Institute

No Degree - Medical Assistant

Milan Institute

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Rocio Marquez