Rocio Navarro
Yuma,Arizona
Summary
Caring Lactation Consultant with advanced knowledge and passion for natural health care practices. Skillful conducting classes and creating breastfeeding educational resources for patients and general community. Gentle Lactation Consultant with a great understanding of the diverse emotional and psychological response to lactation and parenting. Skilled in providing lactation support and instructions. Positive and energetic with excellent follow-up skills. Hardworking Health Educator passionate about improving individual and community health through education and public awareness. Good teacher and relationship builder with excellent communication skills. Bilingual health education professional focused on teaching, outreach and resource advocacy. Collaborative and hardworking with strong research, program support and organizational skills.
Overview
21
21
years of professional experience
Work History
Certified Lactation Counselor
Yuma Regional Medical Center
Yuma, AZ
09.2016 - 03.2020
- Assessed needs of new mothers and advised mothers about child care topics.
- Demonstrated how to express milk and store it in bottles for later feeds.
- Developed and implemented over 10 individual breastfeeding plans in 2021.
- Performed daily hospital rounds for all healthcare system maternity wards and facilities.
- Created online collection of breastfeeding educational resources for patients and community.
- Promoted available resources and connected individuals with services.
- Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
- Partnered with agencies and organizations driving improvements in community health.
- Prepared presentations on health and safety concerns for public.
- Taught health education classes for community workers and members of public.
- Developed and improved continuing education programs and new employee training on specific health issues.
- Identified process improvements in day-to-day functioning of department.
- Managed applications, demographics and participant information of health education programs.
Eligibility Specialist
WIC
Yuma, AZ
05.1998 - 10.2015
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Documented all communication with applicants and inputted information into system using EPIC.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Communicated with people from various cultures and backgrounds on application process.
- Interviewed applicants and explained scope of different available benefits.
- Assessed information gleaned from interviews, educational, and medical records, consultation with other professionals and diagnostic evaluations to identify clients' abilities, needs and eligibility for services.
- Managed processing of financial assistance and food stamp benefits applications.
- Educated patients on eligibility and affordability options by offering insightful information.
Education
Certification - Lactation Education Program
Arizona State University
Tempe, AZ08.2019
Certification - Certified Breastfeeding Counselor
Central Arizona College
Coolidge, AZ02.2010
Associate of Arts - Liberal Arts And General Studies
Arizona Western College
Yuma, AZ05.1996
Skills
- Direct counseling
- Patient and infant care
- Lactation nutrition knowledge
- Curriculum Development
- Care plan evaluation
- Lactation instruction
- Health education classes
- Research abilities
- Prevention strategies
- Program support
Timeline
Certified Lactation Counselor
Yuma Regional Medical Center
09.2016 - 03.2020
Eligibility Specialist
WIC
05.1998 - 10.2015
Certification - Lactation Education Program
Arizona State University
Certification - Certified Breastfeeding Counselor
Central Arizona College
Associate of Arts - Liberal Arts And General Studies
Arizona Western College