Rocio Novoa

• Assisted patients with daily living activities, ensuring comfort and dignity.
• Monitored vital signs and reported changes to nursing staff for timely intervention.
• Collaborated with multidisciplinary teams to develop individualized care plans for patients.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Documented patient information and care activities in electronic health record.
• Coordinate communication between physicians, nurses, ancillary department, and patients.
• Process physicians orders ensure timely completion.
• Answer phones, manage patient admissions, transfers and discharges.

Facilitated a positive dining experience for guests by managing order intake, food and beverage service, and payment transactions while upholding cleanliness and teamwork standards.