Rocio Penunuri
Chino,CA
Summary
Dynamic and results-oriented professional with extensive experience at Amphastar Pharmaceuticals, adept in environmental monitoring and technical support. Excelled in multitasking and organizational skills, enhancing productivity by streamlining inventory and compliance processes. Proven track record in improving customer satisfaction and operational efficiency through expert data entry and customer support.
Overview
9
9
years of professional experience
Work History
Enviromental Monitoring Technician
Amphastar Pharmaceuticals
Rancho Cucamonga, CA
01.2022 - 10.2024
- Maintained and organized material and product inventory.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Following SOP's to maintain safe work environment.
- Conducted bacteriological tests in relation to environmental or pollution control activity.
- Monitored emission control devices to verify proper operations and compliance with state and federal regulations.
- Coordinated water conservation, water quality, wastewater discharge and integrated waste recycling and source reduction programs.
- Monitored and recorded air and water quality metrics to ensure compliance with environmental regulations.
- Performed routine maintenance and calibration of laboratory and field equipment to ensure accuracy in testing.
- Collected samples from surface water bodies for laboratory analysis.
- Developed and maintained databases for tracking environmental indicators and regulatory compliance status.
- Stocked shelves with newly arrived inventory and removed outdated items.
- Sorted and labeled items according to size, type, style, color or product code.
Telephone/Internet Technical Support Representative
Spectrum
Ontario, California
04.2019 - 12.2019
- Troubleshooting and resolving customer technical cable and video service issues, including repair, billing, and accounts
- Multitask to repair a variety of services and equipment
- Followed company policies and scripts to ensure that call-time and quality standards were met on a consistent basis
- Educated customers how to use company systems, complete forms and obtain desired services
- Documented and detailed calls and complaints using the call center's CRM database.
Shipping Clerk
OS4Labor Fontana
Fontana, CA
12.2017 - 04.2019
- Ensured inventory and record accuracy by comparing shipment contents to paperwork
- Prepared materials for shipment by packing, securing, labeling, and applying postage to them
- Organized efficient storage areas to improve material flow and reduce labor hours
- Managed incoming orders, organized deliveries, and transferred packages to other departments.
- Prepared outgoing parcels for shipment, including packing, sealing, labeling, and affixing postage.
- Maintained inventory of shipping materials and supplies.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Monitored stock levels within the warehouse and notified management when supplies needed replenishing.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
Receptionist/ Recrui
Royalty Staffing Personnel
Fontana, CA
06.2015 - 09.2017
- Was in charge of maintaining building security by keeping track of the logbook and issuing visitor badges
- Answered phone calls from clients, vendors, and a variety of other callers looking for information
- Scheduled and confirmed interviews
- Handled a variety of secretarial and clerical tasks, including documenting, photocopying, faxing, mailing, and filing
- Provide details such as the location of the office and the services offered
- Was in charge of new employee orientation and scheduling
- Pre-screened them prior to sending resumes to corporate hiring managers for consideration
- Used social media platforms and online job boards to advertise open positions and engage with potential candidates
- Provided applicants with information on pay, interview dates, and training procedures
- Followed up with new employees to offer help and welcome them to the company
- Contacted qualified candidates who were found through candidate pipelines and referrals
- Contacted qualified candidates who were found through Indeed and referrals .
Education
High School Diploma -
Options For Youth
Chino05.2010
Medical Assistant - Medical Assistant
UEI College
Ontario, CA05.2010
Skills
- Multitasking strengths
- High efficiency
- Organizational skills
- Documentation and reporting
- Punctual
- Time management
- Bilingual
- Data entry
- Highly organized
- Customer support
- Remote support
- Shipping and receiving
- Call center operations
- Customer relations
- Multi-task management
Education
Ontario, CA,Chino
Contact
Chino, CA 91710
Timeline
Enviromental Monitoring Technician
Amphastar Pharmaceuticals
01.2022 - 10.2024
Telephone/Internet Technical Support Representative
Spectrum
04.2019 - 12.2019
Shipping Clerk
OS4Labor Fontana
12.2017 - 04.2019
Receptionist/ Recrui
Royalty Staffing Personnel
06.2015 - 09.2017
High School Diploma -
Options For Youth
Medical Assistant - Medical Assistant
UEI College
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