Rocio Salazar
Little Elm,Texas
Summary
Retail customer service professional skilled in store cash management, financial analysis, and strategic operations. Proficient in WHAT SYSTEM YOU USE and Excel, with CONOCIMIENTO in full-cycle CASH accounting, process improvement, and budget management. Strong communicator with analytical skills, ensuring accuracy, compliance, and data-driven insights to support business growth.
Overview
11
11
years of professional experience
Work History
Assistant Manager
PLS Financial Services
06.2022 - Current
- Conducted weekly internal audits to ensure documentation is up to date and follows company guidelines to prepare for monthly and yearly audits. Contributed with General Manager in the hiring and training of new employees.
Shift Supervisor
PLS Financial Services
05.2014 - 05.2022
- Ensured Customer Service Representatives were following proper cash handling procedures. Conduct check verification process to ensure a valid check was presented to cash out. In charge of receiving money from bank and ensuring safe counts were complete and accurate. Fill out and enter End of the Day Reports to check and make sure cash flow was balanced. Complete and verify Know Your Customer (KYC) reports whenever transactions exceed a specific amount.
Customer Service Representative
PLS Financial Services
12.2013 - 04.2014
- Responsible for cashing checks, doing wire transfer and bill payments. Assist customers with any questions or concerns they may have.
Education
12 -
Brookhaven College
Dallas, TX05.2025
4 - Administración
El Llano
Aguascalientes 06.2011
Skills
- Able to be organized and stay up to date with company requirements
- Great understating of Profit and Loss Reports
- Example: Skills Highly skilled in verbal and written communication with strong analytical and critical thinking abilities Proven ability to prioritize tasks, meet deadlines, and adapt to changing priorities while maintaining keen attention to detail Experienced in identifying inefficiencies, streamlining processes, and implementing best practices to improve operational efficiency With a strong commitment to ethical standards and maintaining confidentiality
- Able to meet daily, weekly, and monthly sales goals
- Always finding new ways to build sales and meet goals
- ADD MORE ABOUT THE CASH PROCESS IN THE STORES AND HOW YOU REPORT THAT TO CORPORATE
- Able to manage and guide teams to accomplish goals
- ALSO ADD THAT YOU ARE OPEN TO A NEW START AND DEVELOP TO HIGH LEVEL YOUR LEADERSHIP SKILL AND LEARNING AND SUCCESS IN A NEW ROLL
Languages
English
Limited Working
Espanol
Native or Bilingual
EXAMPLE
Professional Summary Accomplished accounting analyst with extensive experience in general ledger accounting. Experience with recording monthly revenues, expenses and activity for multiple office locations for a Fortune 500 company. Proven track record in driving efficiency and productivity. Strong analytical skills with the ability to identify and develop process improvements. Highly skilled at collaborating effectively with business managers to resolve variances. Expertise in managing vast amounts of financial data in Excel using pivot tables, VLOOKUP and Macros
Timeline
Assistant Manager
PLS Financial Services
06.2022 - Current
Shift Supervisor
PLS Financial Services
05.2014 - 05.2022
Customer Service Representative
PLS Financial Services
12.2013 - 04.2014
12 -
Brookhaven College
4 - Administración
El Llano
Similar Profiles
Rashieka TaylorRashieka Taylor
Shift Supervisor at PLS Financial ServicesShift Supervisor at PLS Financial Services
Richerly PaulinoRicherly Paulino
Store Manager at PLS Financial ServicesStore Manager at PLS Financial Services
KASSANDRA A VENTURAKASSANDRA A VENTURA
Customer Service Shift Supervisor at PLS Financial ServicesCustomer Service Shift Supervisor at PLS Financial Services
Yefry A NunezYefry A Nunez
Teller Manager at PLS Financial ServicesTeller Manager at PLS Financial Services
Doh Israel AnepoDoh Israel Anepo
Problem Solver at AmazonProblem Solver at Amazon