Rocio Sixtos

• Consistently delivered 250-350 packages every day based on given route
• Drove 16ft Amazon branded CDV on a regular basis as well as smaller nonelectric Amazon van.
• Maintained a weekly scorecard of 'fantastic' throughout employment
• Executed the timely loading, unloading, and organizing of materials.
• Conducted thorough pre-trip and post-trip inspections to ensure vehicle safety.
• Handled customer inquiries and concerns professionally, providing excellent customer service.
• Resolved any delivery discrepancies or issues promptly and efficiently.

• Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
• Navigated routes with relevant map programs and GPS systems.
• Monitored fuel level throughout shift and refueled when necessary.

• Organized warehouse equipment to maximize space for transportation of goods while allowing for high volume traffic to pass
• Used pallet jacks to move items to and from warehouse locations
• Examined packaged goods for damage and sent them to designated areas for safe handling
• Unloaded trailers into warehouse's designated location via conveyors and pallets for processing
• Updated inventory and production information using warehouse scanners
• Often lifted and and processed non-conveyable goods with ranging weights of 50lbs and more

• Helped create and maintain healthy systems and goals for clients with preexisting medical or mental disabilities.
• Actively engaged 4-7 clients daily with previously discussed schedules.
• Daily tasks I completed were giving clients hygiene reminders, scheduling appointments, assisting with money management, and transportation coordination via bus or client-provided vehicle.
• As a direct support specialist, my role included helping elderly clients develop everyday skills necessary for reinstitution into everyday life
• Skills I often taught included light and deep housekeeping, safe cooking, recipe searching, how to get maintenance requests, and more.
• At the end of each day, I successfully recorded events and problems that arrived while maintaining client privacy through a company data-sharing app to allow supervisors to manage health plans and clients’ status.

I eventually resigned from the position due to private family health issues.

• Kept track of over 20 dishes a day, called out any items that needed to be prepared by the chef in increments of 30-20-10 minutes.
• As an opener and closer, I often unboxed new supplies, organized materials, set away food in designated areas such as walk-in fridge, sanitized materials and kept customer and food preparation areas clean
• Closing duties I did daily included mopping and squeegeeing floor, cleaning out drains, changing wash towels, wiping down glass, and more
• Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
• Informed managers and crew members of problems when they arose
• I also trained two new employee during my final months and often took up cashier duties