Rocio Valdez
11135 Hollinger Cir., Converse,TX
Summary
Dynamic Licensed Social Worker with experience in the hospice field, adept at relationship management and social services expertise. Proven track record in enhancing client outcomes through effective counseling and intervention planning. Skilled in navigating community resources and maintaining accurate care records, ensuring comprehensive support for diverse populations.
Overview
11
11
years of professional experience
Work History
Licensed social Worker
Suncrest Hospice
10.2024 - Current
- Evaluate clients' psychosocial status, addressing social and emotional factors related to their illnesses and treatment responses.
- Provide direct social casework services, including goal setting, counseling, and intervention planning for clients and families.
- Advise on community resources, eligibility criteria, and regulations.
- Contribute to the development and updates of clients' care plans.
- Monitor and report clients' treatment responses and condition changes to the physician.
- Maintain accurate and timely client care records.
- Participate in client care conferences and agency meetings.
- Knowledgeable in individual and group behavior, effective in working with diverse populations facing various challenges.
Licensed social Worker
Village Medical
08.2024 - 10.2024
- Collaborate with primary care providers (PCPs) and staff to identify high-risk patients.
- Use motivational interviewing to enhance member engagement and outcomes.
- Conduct assessments of physical and psychosocial risk factors, addressing individual needs and barriers.
- Share assessment findings and care plans with PCPs, patients, and caregivers promptly.
- Stay informed about community resources for psychosocial support.
- Identify practice needs for on-site care coordination in line with program models.
- Understand population management related to high-risk patients.
Family Reunification Worker
Catholic Charities of San Antonio
10.2023 - 08.2024
- Assessed and provided recommendations to reunify children with their potential sponsors, including conducting interviews and background checks and documenting findings in a comprehensive report within timelines established by the funding body.
- Completed home visits and assessing for children’s safety.
- Coordinated referrals and service planning in relevant areas.
- Worked with children and their sponsors to encourage and ensure progress through their service plans.
- Continually assessed ongoing changes in behavior and general conditions that could impact the safety of a participant.
- Built and maintained relationships with community service providers in relevant areas.
- Maintained accurate records and consistently ensured the confidentiality of information relevant to children and their cases.
- Submitted required reports and documentation promptly.
- Provided crisis intervention when necessary, including involving Child Protective Services.
Mental Health Clinician
Vighter LLC
06.2022 - 01.2023
- Provided culturally and linguistically appropriate clinical case management services to unaccompanied children with significant needs.
- Carried a caseload of 8 to 10 cases.
- Conducted brief clinical interventions to help families address crises and manage conflict, as needed.
- Completed individualized needs assessments with unaccompanied children and sponsors, and develop case plans with particular attention to culture, language, and special circumstances.
- Maintained a high standard of record-keeping according to USCRI and ORR policies and procedures.
- Provided information, education, referrals, outreach, advocacy, and support to ensure that each child received the services they required.
- Assessed the safety and appropriateness of the placement on an ongoing basis using child welfare principles and social work best practices through phone/video calls, interviews, and home visits.
- Built a network of local pro bono legal resources and service providers to facilitate access for UC and sponsors, and track individual progress.
Senior Care Manager
Center For Health Care Services
03.2018 - 06.2022
- Assisted with the development of new/temporary programs that arose in response to catalyst incidents such as community needs, natural disasters, etc.
- Completed indirect support activities including documentation, correspondence, death review packets, and prescription assistance program consultations.
- Conducted assessments and developed treatment plans for consumers.
- Coordinated intake functions for Adult Behavioral Health in designated programs.
- Documented all clinical interactions and updates in electronic medical records and other required platforms.
- Participated in supervision and development opportunities including individual/group supervision, and meetings/trainings as assigned.
- Provided case management support and various activities including care coordination, direct services, discharge planning, referrals, linkage, and transition to the next level of care, emergency case management assistance as needed, psychosocial rehabilitation services (individual or group), recovery planning, resource development and cross-collaboration with interdisciplinary teams.
Home Study Specialist/Post Service Specialist
Baptist Children and Family Services
06.2016 - 08.2017
- Assessed and provided recommendations to reunify children with their potential sponsors, including conducting interviews and background checks and documenting findings in a comprehensive report within timelines established by the funding body.
- Completed home visits and assessing for children’s safety.
- Coordinated referrals and service planning in relevant areas.
- Worked with children and their sponsors to encourage and ensure progress through their service plans.
- Continually assessed ongoing changes in behavior and general conditions that could impact the safety of a participant.
- Built and maintained relationships with community service providers in relevant areas.
- Maintained accurate records and consistently ensured the confidentiality of information relevant to children and their cases.
- Submitted required reports and documentation promptly.
- Provided crisis intervention when necessary, including involving Child Protective Services.
Medical Case Manager
Alamo Area Resource Center
11.2015 - 05.2016
- Identified participants by continuously conducting case findings at local testing sites and healthcare facilities.
- Worked with the Early Intervention Case Manager to connect HIV-positive clients with outpatient medical services and help them access supportive services.
- Assessed eligibility and conducted the initial intake. Based on the client's needs and service plan.
- Completed referrals, coordinated services with other agencies, and advocated for the client within the community when necessary.
Early Intervention Specialist
Alamo Area Resource Center
07.2015 - 11.2015
- Performed case findings by continuously identifying participants through local testing sites and healthcare facilities.
- Collaborated with the Early Intervention Case Manager to connect HIV-positive clients with outpatient medical services and help them access supportive services.
- Determined eligibility and conducted initial intake.
- Made referrals based on the client's needs and service plan, coordinated services with other agencies, and advocated for the client within the community when necessary.
Career Development Specialist
Workforce Solutions
10.2014 - 07.2015
- Confidently delivered integrated workforce planning services to career center customers.
- Expertly assisted customers in developing, evaluating, and effectively initiating and implementing plans to secure employment and/or employment skills.
- Educated customers on obtaining occupational information to explore the full range of employment opportunities and/or training.
- Operated with a high degree of autonomy, using my initiative and independent judgment to achieve successful outcomes.
Education
Masters of Social -
The University of Texas Rio Grande Valley
Edinburg, TX12.2021
Bachelor of Social Work -
New Mexico State University
Las Cruces, NM05.2014
Skills
- Relationship management
- Interpersonal communication
- Impartial decision-making
- Social services expertise
Languages
Fluent Spanish
Licences:
Title: LMSW
Languages
Spanish
Professional
Timeline
Licensed social Worker
Suncrest Hospice
10.2024 - Current
Licensed social Worker
Village Medical
08.2024 - 10.2024
Family Reunification Worker
Catholic Charities of San Antonio
10.2023 - 08.2024
Mental Health Clinician
Vighter LLC
06.2022 - 01.2023
Senior Care Manager
Center For Health Care Services
03.2018 - 06.2022
Home Study Specialist/Post Service Specialist
Baptist Children and Family Services
06.2016 - 08.2017
Medical Case Manager
Alamo Area Resource Center
11.2015 - 05.2016
Early Intervention Specialist
Alamo Area Resource Center
07.2015 - 11.2015
Career Development Specialist
Workforce Solutions
10.2014 - 07.2015
Masters of Social -
The University of Texas Rio Grande Valley
Bachelor of Social Work -
New Mexico State University
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