Rocio Vazquez

• Exercised animals regularly with walks and rigorous play activities.
• Gave animals proper attention to promote secure environment in owner's absence.
• Communicated professionally with pet owners via phone, email, and text.
• Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
• Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
• Monitored animals for behavioral problems and signs of health issues.

• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked effectively in fast-paced environments.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours across night, weekend and holiday shifts.

• Reviewed loan files and updated to match current standards.
• Explained different types of loans pertaining to client situations.
• Worked with underwriters to fix application problems and resolve issues.
• Fielded customer complaints and provided solutions.
• Participated in industry events and conferences to build relationships and gain market intelligence.
• Delivered timely updates on loan status, communicating proactively with all parties involved in each transaction.
• Negotiated loan terms and conditions with clients to maximize profitability.
• Developed and implemented marketing campaigns to generate new business opportunities.
• Checked loan documents for accuracy prior to closing.
• Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
• Customized marketing materials aimed at attracting potential mortgage applicants within specific target markets.
• Analyzed loan applications and credit reports to determine loan eligibility and risk level.

Mentored junior staff members on best practices in accounting procedures, fostering a collaborative work environment conducive to professional growth.

• Increased departmental efficiency by automating various accounting tasks, reducing manual entry errors and time spent on routine tasks.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Taught patients about medications, procedures, and care plan instructions.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Called and faxed pharmacies to submit prescriptions and refills.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
• Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.