Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rocio Vera Rosas

Summary

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Independently solves problems and is willing to take on added responsibilities to meet team goals. Comfortable working alone or with teams to accomplish on-time and accurate tasks.

Overview

11
11
years of professional experience

Work History

Behavioral Coordinator

Crestwood Treatment Center
12.2022 - Current
  • Assist with planning, implementing, and monitoring individual behavior programs
  • Supervise residents in group settings and during transition times to reduce the risk of falls, challenging behaviors and incidents
  • Provide behavioral feedback in a non-aversive, gentle, constructive, and empowering manner
  • Meet with the Behavioral Education Manager, Clinical Director, and Occupational Therapist on a regular basis to coordinate efforts/promote consistency of care.
  • Monitor program performance through regular evaluations, identifying areas for improvements and implementing necessary changes.
  • Use strong analytical and problem-solving skills to develop effective solutions for challenging situations

Program Leader

Crestwood Treatment Center
03.2021 - 12.2022
  • Helping with planning, organizing and leading residents in groups and activities
  • Record and maintain activity progress
  • Prepare meals for special activities/events
  • Interact with faculty in order to provide the best assistance for each resident.
  • Promoted a positive work environment by cultivating open communication channels within the team and addressing concerns promptly.


Administrative Assistant

Air Solutions, LLC
06.2020 - 01.2021
  • Providing general administrative assistance with filing, scanning, coping and data entry
  • Completing all daily Accounts Receivable transactions including receiving and processing customer payments, invoicing customers via Quickbooks
  • Maintaining up-to-date records of customer information and order details.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Barista (Lead)

Suju's Coffee
08.2013 - 06.2020
  • Interacting with new and regular customers; providing a positive experience that builds rapport and promotes long-lasting customer relationships
  • Accounting for inventory needs
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.

Education

Bachelor of Science - Kinesiology emphasis in IPAC (Inclusive Physical Activity in Communities)

San Jose State University
San Jose, CA
12.2022

Associate of Arts - AA in Liberal Art - Social and Behavioral Science

De Anza College
Cupertino, CA
06.2018

Skills

  • Bilingual: Proficient in English & Spanish
  • Problem-solving abilities
  • Experience: QuickBooks, Microsoft Excel
  • Analytical and critical thinking
  • Communication skills
  • Multitasking & organization
  • Time management

Timeline

Behavioral Coordinator

Crestwood Treatment Center
12.2022 - Current

Program Leader

Crestwood Treatment Center
03.2021 - 12.2022

Administrative Assistant

Air Solutions, LLC
06.2020 - 01.2021

Barista (Lead)

Suju's Coffee
08.2013 - 06.2020

Bachelor of Science - Kinesiology emphasis in IPAC (Inclusive Physical Activity in Communities)

San Jose State University

Associate of Arts - AA in Liberal Art - Social and Behavioral Science

De Anza College

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Rocio Vera Rosas