ROCIO A VASQUEZ
Joshua,TX
Summary
Individual seeking a position within a business unit to create an environment oriented around Trust, Open communication, Creative thinking, Leadership, and Respect. Motivate and inspire team members through personal development while proving rapport with all levels of staff and management.
Overview
21
21
years of professional experience
Work History
FMS QUALITY CONTROL ANALYST
FIDELITY INVESTMENT
09.2017 - Current
- Protect assets by ensuring quality with internal control procedures and regulations
- Ensures quality by examining records, reports, operating practices, and accuracy
- Completes audit records for efficiency to report to management on needed actions
- Appraise adequacy of internal control systems by completing audit surveys and feedback
- Maintain system and control updates for policy and procedure recommendations
- Investigate significant audit issues found and propose practical solutions and alternatives to ensure proper execution while monitoring client retention and customer satisfaction
- Communicate audit findings by collecting, analyzing and summarizing operating information and trends to prepare final reports and discussing findings with auditees
- Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
CODE COMPLIANCE OFFICER
CITY OF FT WORTH
08.2012 - 08.2017
- Maintain files and records related to citations and violations in adherence to compliance
- Create files; prepare investigative reports; documents, inspection and correspondence
- Compose and issue courtesy notices, notices of violations, citations, to ensure compliance
- Prepare cases for code enforcement hearings; conduct follow up on behalf of City
- Assist planning director in implementing programs related to code enforcement
- Receive and investigate complaints of City code and related laws; render code enforcement
- Interview key players and factual witnesses in order to gather facts and develop the narrative
HEALTH BENEFITS MANAGER
STATE OF TEXAS
06.2002 - 08.2012
- Recommend benefits to clients offered by The State of Texas grant funded programs
- Interview clients to determine eligibility through background, income and household eligibility
- Analyzing cases to prevent fraud prior to certification through federal and state background checks
- Compliance of public aid laws and regulations while following policy and procedures
- Informs employees of benefit approvals and appeals by preparing distributing benefit reports
- Prepare investigation reports by collecting, analyzing and summarizing information and trends
- Manage benefits staff by coaching, counseling and mentoring employees to deliver results.
Education
BACHELOR’S DEGREE -
TEXAS WESLEYAN UNIVERSITY
ASSOCIATE DEGREE - undefined
TARRANT COUNTY COLLEGE
HIGH SCHOOL DIPLOMA - undefined
FORT WORTH ACADEMY
Skills
- Interviewing skills
- Analyzing data
- Documentation skills
- Thoroughness
- Presentation skills
- Analytical skills
- Communication
- Organization skills
- Attention to detail
- Business acumen
Timeline
FMS QUALITY CONTROL ANALYST
FIDELITY INVESTMENT
09.2017 - Current
CODE COMPLIANCE OFFICER
CITY OF FT WORTH
08.2012 - 08.2017
HEALTH BENEFITS MANAGER
STATE OF TEXAS
06.2002 - 08.2012
BACHELOR’S DEGREE -
TEXAS WESLEYAN UNIVERSITY
ASSOCIATE DEGREE - undefined
TARRANT COUNTY COLLEGE
HIGH SCHOOL DIPLOMA - undefined
FORT WORTH ACADEMY