Rocio Andrade
Anaheim,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
School Bus Driver
Durham School Bus Services
Santa Ana, California
11.2024 - Current
- Operated school buses safely on designated routes for student transportation.
- Ensured compliance with traffic laws and safety regulations during all trips.
- Conducted pre-trip inspections to verify bus functionality and safety features.
- Maintained clear communication with school staff regarding schedules and delays.
- Assisted students in boarding and exiting the bus safely and efficiently.
- Reported mechanical issues and maintenance needs to the service department promptly.
- Enforced student behavior policies to ensure a safe riding environment.
- Collaborated with parents to address concerns about transportation services effectively.
- Transported students to school in a timely manner while keeping assigned route schedule.
Store Associate
Target
Anaheim, CA
10.2022 - 10.2024
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Leasing Consultant
JT Solutions
Anaheim, CA
10.2022 - 11.2022
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Detailed application requirements and answered questions from prospective tenants.
- Conducted background checks on applicants.
Assistant Manager
Gerard Properties
Buena Park, CA
05.2017 - 08.2022
- Maintained building's accounts by collecting rent and utility payments.
- Coordinated efficient move-outs, cleanings and move-ins to minimize time between residents.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Oversaw daily operations, maintenance and administration of various properties.
- Attracted quality tenants and screened with standard checks to verify suitability for available apartments.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
Education
High School Diploma -
Hector G. Godinez
Santa Ana, CA06.2002
Skills
- Attention to Detail
- Retail Metrics and Goals
- Customer Service
- Adaptable and Flexible
- Building Customer Loyalty
- Energy and Physical Stamina
- Payment Processing
- Ability to Lift 40 pounds
- Store Policies and Procedures
- Flexible Hours
- Exceeding Customer Expectations
- Locating Merchandise
- Safety and Cleanliness Standards
- Strong Communication and Interpersonal Skills
- Computer Proficiency and Microsoft Office
- Excellent Written and Verbal Communication
- Inventory Management
- Returns and Exchanges
- Sales and Promotions
- Item Ticketing and Pricing
- Customer Assistance
- Honest and Dependable
- Store Organization
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
School Bus Driver
Durham School Bus Services
11.2024 - Current
Store Associate
Target
10.2022 - 10.2024
Leasing Consultant
JT Solutions
10.2022 - 11.2022
Assistant Manager
Gerard Properties
05.2017 - 08.2022
High School Diploma -
Hector G. Godinez
Similar Profiles
Ian VirnigIan Virnig
School Bus Driver at Durham School Bus ServicesSchool Bus Driver at Durham School Bus Services
Rosalinda TrujilloRosalinda Trujillo
School Bus Driver at Durham School Bus ServicesSchool Bus Driver at Durham School Bus Services
Noreen UlloaNoreen Ulloa
School Bus Driver at Durham School Bus ServicesSchool Bus Driver at Durham School Bus Services
Jessica NegronJessica Negron
School Bus Monitor at Durham School Bus ServicesSchool Bus Monitor at Durham School Bus Services
Kathleen O’MalleyKathleen O’Malley
Registered Nurse, Float Pool and Pediatrics at Saint Mary Medical CenterRegistered Nurse, Float Pool and Pediatrics at Saint Mary Medical Center