Rocio M. Garcia
Newnan,GA
Summary
A dedicated and detail-oriented professional with a strong background in customer-facing roles, including cashiering, stocking, and bakery service. Known for delivering excellent service, handling transactions accurately, and assisting customers with professionalism and care. Passionate about providing a positive experience for every customer and maintaining a friendly and welcoming environment. Seeking to contribute strong interpersonal skills and a commitment to customer satisfaction in a customer service role.
Customer service professional with history of delivering bilingual support and ensuring client satisfaction. Known for resolving issues efficiently and improving customer experiences. Team-oriented and adaptable, excelling in communication and problem-solving.
Overview
21
21
years of professional experience
Work History
Quality Inspector
Yamaha
04.2015 - Current
- Conducted inspections to ensure products met customer requirements.
- Addressed and resolved issues to maintain customer satisfaction and company reputation.
Inspector and Packer
IPN Corporation (Future Staff)
09.2014 - 04.2015
- Inspected and packed products with attention to detail.
- Ensured all customer orders met quality standards.
Cashier – Bakery (Cake Decorator Apprentice)
Publix (Store 470)
06.2013 - 03.2015
- Provided friendly and efficient checkout service to customers.
- Assisted with bakery orders, including decorating cakes and preparing bakery items.
- Maintained cleanliness and organization in the bakery area.
Machine Operator
EGO North America
04.2006 - 02.2007
- Operated machinery and maintained product quality.
Cashier and Stocker
Michael’s
06.2005 - 02.2006
- Assisted customers with purchases and inquiries, ensuring a positive shopping experience.
- Operated cash register accurately and efficiently.
- Stocked shelves and maintained store presentation.
Inspection and Operator in Line
Panasonic (Talent Tree)
08.2004 - 02.2005
- Inspected products for quality, ensuring customer satisfaction.
- Assisted in line operations and maintained a clean work area.
Machine Operator
Yamaha Manufacture (Simons Staffing)
06.2004 - 08.2004
- Operated production machinery, maintaining quality standards and efficiency.
- Supported team members and communicated effectively on the production floor.
Education
No Degree - English-as-a-Second-Language Education
West Georgia Technical College
Newnan05-2025
No Degree - Business Administration
University of Lima
Lima, Peru03-2001
Skills
- Excellent communication and interpersonal skills
- Strong attention to detail and commitment to quality
- Ability to handle cash transactions accurately
- Proven ability to work well in a team and support a positive work environment
- Quick to learn and adapt to new roles and responsibilities
- Focused on providing exceptional customer service at every interaction
- Visual inspection
- Product inspection
- Defect identification
- Packaging inspection
- Production experience
- Measurement techniques
- Training and mentorship
- Safety protocols
- Employee supervision
- Process improvement
- Blueprint reading
- Inspection and testing reports
- Equipment operation
- Good manufacturing practices
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Quality Inspector
Yamaha
04.2015 - Current
Inspector and Packer
IPN Corporation (Future Staff)
09.2014 - 04.2015
Cashier – Bakery (Cake Decorator Apprentice)
Publix (Store 470)
06.2013 - 03.2015
Machine Operator
EGO North America
04.2006 - 02.2007
Cashier and Stocker
Michael’s
06.2005 - 02.2006
Inspection and Operator in Line
Panasonic (Talent Tree)
08.2004 - 02.2005
Machine Operator
Yamaha Manufacture (Simons Staffing)
06.2004 - 08.2004
No Degree - English-as-a-Second-Language Education
West Georgia Technical College
No Degree - Business Administration
University of Lima
Similar Profiles
Rashuan EdwardsRashuan Edwards
Warehouse Forklift Operator at YamahaWarehouse Forklift Operator at Yamaha
Derrick DraytonDerrick Drayton
Assembly Line Worker at YamahaAssembly Line Worker at Yamaha
Amarion GriffinAmarion Griffin
Assembly Line Worker at YamahaAssembly Line Worker at Yamaha
Latanya S. BucknerLatanya S. Buckner
Director of Financial Administration II- Professional Education at Georgia Institute of TechnologyDirector of Financial Administration II- Professional Education at Georgia Institute of Technology
Rachel MuiRachel Mui
America Reads/America Counts Tutor at University of West Georgia - Carrollton Upper Elementary SchoolAmerica Reads/America Counts Tutor at University of West Georgia - Carrollton Upper Elementary School