Summary
Work History
Education
Skills
Generic

Rocio Rivera

Danbury,CT

Summary

Assistant Manager Profile Result-oriented and performance-driven professional with sharply defined expertise in office processes, risk management, regulatory compliance, and business relations management. Adept at researching, recognizing, and prospecting clients to boost financial growth. Excellent at simplifying tasks to reduce inaccuracies, improve accuracy and efficiency, accomplish company objectives, and deliver company growth.

Work History

Secretary

Waterbury Hospital
Waterbury , CT
08.2016 - 12.2023
  • Implemented time-blocking and schedule notifications to optimize time management.
  • Generated reports and tracked data to monitor operational priorities and scheduling.

Sales Lead

MarketSource, An Allegis Group Company
Bethel, CT
01.2017 - 01.2021
  • Related Skills: Sales Coordination, Performance Management, KPIs, Training/Development, Team
  • Motivation, Customer Service Increased sales and revenue within the wireless ecosystem - electronics, mobile phones, accessories, and digital services
  • Communicated competitive knowledge and advantages of various wireless carriers’ products and services, and various wireless carriers plans, features, products and services to customers
  • Key Contributions:
  • Grew Target Mobile’s wireless division sales performance and other key metrics through sales, training, and marketing promotions
  • Drove sales productivity and customer satisfaction within Target Mobile retail locations on numerous wireless products, accessories, and services to customers.

Coordinator (Billing/Scheduling)

New York Presbyterian Hospital
New York , NY
2001 - 2011
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

MBA - Business Administration

University of Phoenix

Skills

Team Leadership: Assertive, methodical, and influential supervisor, and implementor of businessundefined

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Rocio Rivera