Summary
Overview
Work History
Education
Skills
Dance, Yoga, and Muscle Endurance
Timeline
Generic

Rockell Sayles

Valdosta,GA

Summary

Dynamic team player and efficient multitasker, adept in cash handling and customer engagement, with a proven track record of enhancing customer satisfaction at Chick Fill A. Leveraged strong problem-solving skills and a flexible schedule to improve service quality, demonstrating initiative and a results-driven approach. Excelled in teamwork, fostering a positive work environment.

Overview

8
8
years of professional experience

Work History

Crew Member

Chick Fill A
05.2022 - 04.2024
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Crew Member

Five Below
07.2019 - 01.2021
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Front End Cashier

Panera Bread
06.2018 - 06.2019
  • Balanced cash drawer at the end of each shift, ensuring accuracy in financial reporting and minimizing discrepancies.
  • Assisted in resolving guest complaints and concerns, ensuring a high level of satisfaction with their stay.
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.

Cashier

McDonald's
05.2016 - 06.2018
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.

Education

Bachelor of Science - Health Sciences

Valdosta State University
Valdosta, GA
05.2024

Skills

  • Teamwork and Collaboration
  • Time Management
  • Cash Handling
  • Heavy Lifting
  • Initiative and Self-Motivation
  • Problem-Solving
  • Flexible Schedule
  • Customer Engagement

Dance, Yoga, and Muscle Endurance

5:00AM-5:20AM: Yoga

(Warm up 10mins)

5:30AM- 6:30AM: Dance

(Daily living)

If there's time Muscle Endurance 6:00PM-7:00PM




Timeline

Crew Member

Chick Fill A
05.2022 - 04.2024

Crew Member

Five Below
07.2019 - 01.2021

Front End Cashier

Panera Bread
06.2018 - 06.2019

Cashier

McDonald's
05.2016 - 06.2018

Bachelor of Science - Health Sciences

Valdosta State University

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Rockell Sayles