Rockeyia young
Columbia,SC
Summary
Hello, I'm Keyia a young professional healthcare worker. I'm known for high productivity and efficient task completion and am skilled in patient care, medication administration, and emergency response. Excel in communication, ensuring optimal resident comfort and safety. Strive to enhance the living environment of those under care through attentive support and professional dedication. I have strong work ethic and is eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
The Harmony Collection
Columbia, SC
11.2023 - Current
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Provided administrative support such as filing documents, photocopying and scanning materials.
Resident Assistant
Always Best Care
Columbia, SC
04.2021 - 11.2023
- Assist residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring, and meals.
- Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
- Coordinated residential events, such as movie nights, game nights, and other social activities.
- Responded to emergency situations within the residence hall.
- Developed positive relationships with all members of the residence hall community.
Memory Care Director
Beaufort Memorial
Beaufort, SC
02.2017 - 12.2021
- Observed and reported any changes in patient condition or behavior associated with medications.
- Restocked supplies.
- Developed and implemented programs to improve memory care services.
- Conducted assessments of residents' cognitive abilities and behavior.
- Trained staff on dementia-related topics such as communication techniques, safety protocols, and end-of-life care.
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Transported clients to doctor appointments and other errands.
- Monitored vital signs including blood pressure, temperature and pulse rate.
Education
High School -
Battery Creek High School
Beaufort, SC06.2018
Some College (No Degree) - Nursing
Columbia College
Columbia, SCSkills
- Privacy and confidentiality
- Medical Records Management
- Emergency response
- Safety Management
- Patient observation
- Vital Signs Monitoring
- HIPAA compliance
- First Aid Certification
- Medical terminology
- CPR Certification
- Billing support
- Records Management
- Medical terminology
- Insurance Verification
- Microsoft Office
- Verbal Communication
- Computer Skills
- Communication
Certification
- CPR Certified
Timeline
Front Desk Receptionist
The Harmony Collection
11.2023 - Current
Resident Assistant
Always Best Care
04.2021 - 11.2023
Memory Care Director
Beaufort Memorial
02.2017 - 12.2021
High School -
Battery Creek High School
Some College (No Degree) - Nursing
Columbia College
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