Rocksana Sobhan

HR/Operational Administrative Coordinator

TJX Marshalls Inc.

Brooklyn

12.2005 - Current

Screening, interviewing, processing, and assigning trainees to their further department.
Handling all newly hired onboarding orientation
Accountable for money in safe and daily sales earnings; enter totals using COSA computer programming
Funding and separating currency from registers
Ordering currency from bank, and depositing money to bank
Processing hiring and firing formalities
Developing and facilitating administration of HR projects
Training New and Old Associates (Loss Prevention Associates, Administrators, Key Carriers, Assistant Managers, Store Managers) in different elements, from job position, and location
Monthly Conference calls: allocation ideas in how to prevent Internal and External theft
Coordinate accounting and finance functions such as billings and receipts, operating budgets, job budgets, financial goals, projections, and forecasting, A/R and A/P
Process and code incoming invoices for A/P purposes, mileage journal entries, labor and expense corrections, maintain petty cash and reconcile
Perform various administrative duties in support of the office-personal computer, typing, maintaining calendars, scheduling meetings, answering phone, order supplies, filing
Process weekly timecards and expense reports
Coordinate the acquisition and distribution of materials, supplies, and equipment
Maintain accurate budgets and monitors expenditures, report on variances
Provide budget recommendations to manager
Compiled data from multiple sources into spreadsheets or databases for analysis.
Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Worked with finance department to file receipts and reimbursements.
Updated and maintained office policies and procedures manual, ensuring all practices are current and in line with industry standards.
Maintained accurate records of employee attendance, vacation requests, absences.
Served as the first point of contact for incoming calls and visitors, providing excellent customer service and directing inquiries appropriately.
Facilitated the onboarding process for new hires, including preparing workstations and coordinating orientation schedules.
Summarized and analyzed data from sources to create detailed documents, reports and high-level presentations.
Organized corporate social responsibility events, boosting company image and employee engagement.
Created expense reports using company software applications.
Handled sensitive information with discretion, maintaining confidentiality and compliance with relevant laws and policies.
Interpreted and explained work procedures and policies to brief staff.
Guided employees in handling difficult or complex problems.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Managed incoming mail distribution and outgoing courier services.
Managed daily office operations, including supply inventory and maintenance requests, to maintain an efficient work environment.
Managed confidential employee and company documents, ensuring they are securely stored and handled.
Maintained calendars for multiple executives.
Oversaw travel arrangements for staff, including flight bookings, accommodations, and itineraries, optimizing budget and preferences.
Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
Compiled and prepared reports and presentations for internal and external meetings, ensuring accuracy and professionalism.
Responded to customer inquiries via phone or email in a professional manner.
Developed work schedules according to budgets and workloads, covering priority tasks.
Conducted research and summarized findings for executive review, supporting decision-making processes.
Coordinated with other supervisors, combining group efforts to achieve goals.
Computed balances, totals or commissions to support accounting team.
Maintained comprehensive databases and filing systems, both electronic and paper, to ensure information is organized and easily accessible.
Prepared detailed reports and presentations for executive staff.
Reviewed employees' work to check adherence to quality standards and proper procedures.
Prepared agendas and took notes at meetings to archive proceedings.
Assisted executives with personal tasks and scheduling to optimize their time management and productivity.
Maintained office supplies by checking inventory and ordering items.
Answered phone calls, provided information and connected callers to appropriate personnel.
Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
Conducted research projects as requested by management team.
Gathered, entered and updated data to maintain departmental records and databases.
Provided administrative support to various departments within the organization.
Drafted and distributed internal communications, such as memos and newsletters, to keep staff informed of company updates and events.
Researched and prepared reports required by management or governmental agencies.
Organized office supplies inventory and placed orders when necessary.
Implemented new administrative systems and processes to improve office efficiency and workflow.
Assisted in the preparation of presentations, reports and other documents as needed.
Acted as a liaison between different departments to facilitate communication and project collaboration.
Composed and edited complex and sensitive correspondence, reports and documents.
Coordinated internal meetings, including scheduling, logistics, and catering.
Coordinated with IT department to resolve technical issues, ensuring minimal disruption to office operations.
Analyzed financial activities of department to share budgetary input with managers.
Coordinated scheduling and logistics for executive meetings and company events, ensuring seamless execution.
Resolved customer complaints or answered customers' questions.
Provided assistance during special projects or events as needed.
Reviewed invoices for accuracy before submitting them for payment approval.
Ordered office supplies as needed to maintain adequate inventory levels.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Summary

Overview

Work History

HR/Operational Administrative Coordinator

Customer Service

Register

Education

Bachelor of Arts - Sociology

A.A - Liberal Art

Skills

Languages

References

Timeline

HR/Operational Administrative Coordinator

Customer Service

Register

Bachelor of Arts - Sociology

A.A - Liberal Art

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