Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic
Rockson Osier Rodríguez Lazo

Rockson Osier Rodríguez Lazo

Puerto Cortés,Honduras

Summary

  • Certified ESL teacher with several years of experience equipping adults and children to function confidently in the English-speaking world.

  • Passionate about teaching english to students with any native language and any starting level of proficiency.

  • Proficient in lesson planning, exam administration, and performance assessment.

Overview

2
2
years of professional experience

Work History

English as a Second Language Teacher

C.E.C.I Institute
Puerto Cortes, Cortes
02.2023 - 02.2024
  • Facilitated learning for non-native English speakers by developing tailored curriculum.
  • Encouraged students to practice speaking in English by creating a positive classroom environment with interactive activities.

Customer Service Representative

Teleperformance
Puerto Cortes, Cortes
04.2022 - 04.2023
  • Resolved customer complaints in a timely manner while maintaining high levels of customer satisfaction.
  • Developed relationships with existing customers through follow-up communications.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

High School Internship

Comixvem Ltd.
  • Troubleshot and fixed OS problems.
  • Enabled Windows license.
  • Ensured successful setup of various devices such as printers and computers
  • Compiled weekly reports on customer feedback and satisfaction ratings.

Education

Associate of Science - Technology Education

CEUTEC UNIVERSITY
San Pedro Sula
09-2023

High School -

Instituto CECI
Puerto Cortes
12-2019

Some College (No Degree) - English Language

Side By Side English Academy.
Puerto Cortes
06-2017

Middle School -

Instituto CECI
01.2016

Elementary School -

Centro educativo básico Zacarías Álvaro Mena
01.2013

Skills

  • Student Engagement
  • Student Motivation
  • Student Evaluation
  • Grammar Instruction
  • Team Player
  • Willing to learn
  • Customer Engagement
  • Salesmanship
  • Salesforce

References

  • Claudia Gomez 8988 3652
  • Irvin Bonilla 9979 0444

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual
Italian
Limited

Timeline

English as a Second Language Teacher

C.E.C.I Institute
02.2023 - 02.2024

Customer Service Representative

Teleperformance
04.2022 - 04.2023

High School Internship

Comixvem Ltd.

Associate of Science - Technology Education

CEUTEC UNIVERSITY

High School -

Instituto CECI

Some College (No Degree) - English Language

Side By Side English Academy.

Middle School -

Instituto CECI

Elementary School -

Centro educativo básico Zacarías Álvaro Mena

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Rockson Osier Rodríguez Lazo