Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Certification
Timeline
Generic
Rocky Bigham

Rocky Bigham

Ogden,UT

Summary

Diligent problem-solver with resourceful approach to challenges and organized style. Leverages Senior GM/ PM and Exterior experience to manage job functions. Excellent communicator with focus on results.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Lead Technician, Exterior Services

Walmart
11.2024 - Current

Organize workflow and ensure timely completion of schedules and projects related to irrigation, landscaping and other exterior needs. Prioritizing safety and efficiency. Encourage associate growth within the team and beyond. Ensure proper maintenance, licensing, registration, and safety inspection completion for all vehicles, trailers, and mowing equipment. Responsible for training for exterior services team. Approve timecards and expense for team. DOT licensed Driver.

  • Mentored junior technicians to foster skill development and knowledge-sharing within team.

Senior GMT

Walmart Insource
01.2023 - 11.2024
  • Started as Tech I
  • Progressed to Preventative Maintenance Tech and now Senior Technician
  • Duties include troubleshooting and repair of powered conveyor belts, powered lifting equipment, plumbing, electrical, carpentry

Senior After Sales Service Technician

Rossignol - US
08.2018 - 12.2022
  • Bicycle/Ski Assembly and Repair, Inventory Management, Forecasting, Dealer and Consumer Customer Service

Small Parts/Warranty Specialist

Mavic USA
01.2015 - 08.2018
  • Customer Service, Dealer Service, Bicycle Wheel Building, Inventory Management and Technical Support
  • Warranty Customer Service

Lead Instrument Technician

Suunto
01.2011 - 04.2015
  • Customer Service, Digital Watch Repair, Inventory Management

Estimating Engineer

Big D Construction
01.2004 - 01.2010
  • Began a Laborer at 18
  • Progressed to positions of Apprentice, Carpenter, Associate Estimator and Estimating Engineer
  • Concrete, Framing, Finish work
  • Progressed to doing quantity measurements and estimates based on Structural/Architectural Schematics, Organizing Contractors bids and work scheduling

Education

Weber State University -

Weber State University
Ogden, UT
01.2008

OWATC - Journeyman Carpentry

OWATC
Ogden, UT
01.2008

High School Diploma -

Washington High School
Ogden, UT
06.2003

Skills

  • General Facilities Maintenance
  • Exterior Services Maintenance
  • Preventative Maintenance
  • Customer Service
  • Carpentry
  • Estimating
  • Technical Troubleshooting
  • Inventory Management
  • Fast unloaders
  • Electric carts
  • Automatic Doors
  • Plumbing
  • Microsoft Office
  • Service Channel
  • SAP systems
  • Salesforce
  • Quality Customer Management

Accomplishments

  • Supervised team of 4+ staff members.
  • Achieved favorable ratings by completing Landscaping work orders with accuracy and efficiency.
  • Worked interdepartmentally to help share knowledge and abilities across trades often

Hobbies and Interests

  • Home improvement
  • Cycling
  • Skiing/Snowboarding
  • Backpacking
  • Paddle Boarding
  • Anything that gets me outside

Certification

DOT - CMV Operator

PLE Operator/Trainer

Mowing Equipment Operator/Trainer

Skidsteer, boom lift operator

Journeyman Carpenter


Timeline

Lead Technician, Exterior Services

Walmart
11.2024 - Current

Senior GMT

Walmart Insource
01.2023 - 11.2024

Senior After Sales Service Technician

Rossignol - US
08.2018 - 12.2022

Small Parts/Warranty Specialist

Mavic USA
01.2015 - 08.2018

Lead Instrument Technician

Suunto
01.2011 - 04.2015

Estimating Engineer

Big D Construction
01.2004 - 01.2010

Weber State University -

Weber State University

OWATC - Journeyman Carpentry

OWATC

High School Diploma -

Washington High School
Rocky Bigham