ROCKY DURAN
Pueblo,CO
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
18
18
years of professional experience
Work History
Fleet Manager
Rural Solutions (FEDEX)
Pueblo, Colorado
10.2023 - Current
- Manage daily delivery routes to ensure timely and efficient service.
- Communicated with dispatch to coordinate delivery schedules effectively.
- Maintained accurate records of deliveries and customer interactions.
- Assisted in training new drivers on company policies and procedures.
- Conducted vehicle inspections to ensure operational safety and compliance.
- Resolved customer inquiries regarding deliveries in a professional manner.
- Collaborated with warehouse staff to streamline loading processes for efficiency.
- Monitored inventory levels during each delivery route to ensure accuracy of shipments received and delivered at each stop.
- Developed effective working relationships with vendors, suppliers, customers, colleagues and supervisors to maximize efficiency.
- Coordinated the timely pick up of returned merchandise from customers when needed.
- Communicated clearly with dispatch team regarding changes in schedules due to weather conditions or traffic congestion.
- Performed daily pre-trip inspections on delivery vehicles to ensure safety and compliance with DOT regulations.
- Maintained fleet of vehicles, including scheduling preventative maintenance and repairs.
Lead Delivery Driver
Rural Solutions (FEDEX)
Pueblo, Colorado
10.2023 - Current
- Performed daily pre-trip inspections on delivery vehicles to ensure safety and compliance with DOT regulations.
- Maintained accurate records of all deliveries, including tracking information and signatures from recipients.
- Provided excellent customer service by responding quickly to inquiries from clients regarding their orders or delivery status.
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
Small Business Owner of R&B Pest Control
Self-employees
Pueblo, Colorado
09.2016 - Current
- Conducted thorough inspections to identify pest infestations and assess treatment needs.
- Educated clients on pest prevention techniques and maintenance best practices.
- Maintained accurate records of services provided, treatments applied, and client interactions.
- Trained new staff on operational procedures, safety standards, and client service expectations.
- Performed follow-up visits to ensure that treatments were effective and pests had been eliminated.
- Responded promptly to customer inquiries regarding pest control issues.
- Maintained detailed records of all service calls and treatments performed.
- Mixed chemicals based on property and climate conditions to deliver optimal elimination and prevention efficiency.
Delivery Driver
Express Employment
Pueblo, Colorado
07.2023 - 10.2023
- Loaded and unloaded packages, ensuring proper handling and organization.
- Assisted customers with inquiries related to deliveries and services offered.
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Assisted warehouse personnel in packing orders when necessary.
Steel Mill/Rail Id
EVRAZ North American
Pueblo, Colorado
11.2022 - 06.2023
- Monitor all aspects of the production process to ensure safety standards are met.
- Inspect finished products for conformance with specifications.
- Worked closely with structural ironworkers, ornamental Ironworkers, riggers and machinery movers, enabling clear and safe cross-functional operations.
- Fabricated steel frames, columns, beams and girders according to blueprints or instructions from supervisors.
- Supervised crew members in proper steel placement in locations.
- Forklift Operator
- Rigger and stamp wheel.
Service Technician
Professional Service Master-Terminix
Pueblo, Colorado
03.2008 - 08.2016
- Inspected residential and commercial properties for pest infestations.
- Applied pest control treatments using industry-standard equipment and chemicals.
- Maintained accurate records of service visits and treatment plans.
- Responded promptly to customer inquiries regarding pest control solutions.
- Conducted follow-up visits to assess treatment effectiveness and customer satisfaction.
- Utilized a variety of chemical pesticides to treat for rodents, insects, and other pests.
- Kept accurate records of all chemicals used during service visits including type applied, amount used, date applied.
- Performed monthly inventory checks on supplies needed for upcoming service appointments.
- Documented all services performed on customer's service agreement forms.
Education
High School Diploma -
AIM GLOBAL SUM
Pueblo, CO05-2016
Skills
- Route optimization
- Delivery scheduling
- Vehicle inspection
- DOT certified
- TSA
- Safety compliance
- Customer service
- Time management
- Distribution schedule management
- Fleet scheduling
- Fleet monitoring
- Customer relationship management
- Fleet management
Timeline
Fleet Manager
Rural Solutions (FEDEX)
10.2023 - Current
Lead Delivery Driver
Rural Solutions (FEDEX)
10.2023 - Current
Delivery Driver
Express Employment
07.2023 - 10.2023
Steel Mill/Rail Id
EVRAZ North American
11.2022 - 06.2023
Small Business Owner of R&B Pest Control
Self-employees
09.2016 - Current
Service Technician
Professional Service Master-Terminix
03.2008 - 08.2016
High School Diploma -
AIM GLOBAL SUM