Year Professional Tech Career
Rocky Gibson
Enterprise SaaS Professional
Heber,UT
Summary
Fulfillment is brought about by rigor and discipline. A self-starter with strong skills in enterprise SaaS sales, pre-sales, consulting, post-sales implementation, identity and access management (SSO), data and analytics, front-end web development, professional services, project management and platform integrations, the work experience outlined below with Global 1000 and S&P 500 listed companies speaks to my need for variety and lifelong learning. I love to build, be scrappy, problem solve, think deeply and push my physical limits.
Overview
12
12
9
9
Enterprise SaaS Sales VC, Pre-IPO, IPO, Post-IPO, PE Exit
7
7
Identity SAML, OAuth, OIDC, SCIM, Governance
7
7
Data/Analytics SQL, ETL, Tableau, Redshift, Snowflake, GraphQL
7
7
APIs GraphQL, REST, CRUD, Postman
7
7
Authentication, Authorization, Federation, SSO, Governance
7
7
Years CRM and Middleware SalesForce, Workato, SFTP, GoAnywhere
7
7
Technical Documentation
12
12
Professional Consulting
24
24
Motorcycles and Powersports
2
2
Crypto Digital Asset Tax and Accounting
3
3
HTML, CSS, Javascript
Work History
Owner
Rock Consults LLC
Heber, UT
08.2023 - Current
- After company wide reorg and founder change that landed ~50% of FTEs unemployed, entrepreneurial instincts kicked in, landing in overloaded pipeline of residential and commercial home remodels
- Taking thought leadership, tools, processes and frameworks of Enterprise SaaS to small trade businesses of this community, working as not so under cover...but under cover consultant to identify relationship, organization, communication, and process gaps that net bleeding on moral and cashflows for paint, carpentry, cabinet and contracting business, $50k in revenue since inception
Sr. Solutions Engineer - Crypto Tax & Accounting
TaxBit
Draper, UT
03.2023 - 07.2023
- Supported 5 Enterprise Account Executives from Seattle to New York, facilitating deep-dive discovery, demos, solution design, proof of concept, RFIs/RFPs/RFQs, statements of work, etc. for qualified opportunities in rapidly evolving landscape of digital asset tax and accounting compliance
- Stayed current with industry trends and emerging technologies, incorporating relevant advancements into solution offerings where appropriate with guidance of in-house SMEs
- Worked cross-functionally with Post-Sales, Product Management, Engineering, and Marketing to ensure customer timelines and requirements align to product readiness and roadmap
- Maintained up-to-date knowledge of competitor offerings and market trends, leveraging insights to inform solution development and positioning strategies
Sr. Technical Consultant - Crypto Tax & Accounting
TaxBit
Draper, UT
10.2021 - 03.2023
- Lead proof of concepts and post-sales technical implementations for Taxbit's Enterprise digital asset tax and accounting solutions, regularly asked to take over project management of high priority integrations from peers
- Worked cross-functionally with Product Management, Engineering, and Marketing to ensure on-time delivery and within scope against hard tax deadlines, including QA, DB SQL queries in RedShift, Postman and CLI API troubleshooting, Salesforce CRM integrations, etc.
- Deployed PSA (professional services automation) software with custom designed and built Workato middleware solutions between Wrike and Salesforce CRM to drive data-driven decision making for team capacity and billable utilization, leading to 95%+ customer CSAT and net promoter ratings of work life integration for the team of 8 technical consultants
Sr. Solutions and Integrations Consultant
Pluralsight
Draper, UT
04.2017 - 10.2021
- Scoped, project managed and executed all aspects of Enterprise professional services custom reporting and platform integration engagements with Global 2000 and S&P 500 listed companies (Tech included; SAML SSO, SFTP servers, encryption, SQL and data analysis in Tableau, ETL, CRUD, REST and GraphQL APIs)
- Key player in executing all data and operations related activities in launching and expanding billed professional services within Pluralsight, achieving $15M+ in services revenue within first 3 years
- Built a Tableau dashboard using data from Wrike, Salesforce and Cloudera Hadoop to enable Account Executives, Managers, Directors and VPs to monitor and engage with active and historical enterprise services engagements, increasing billed services attach rate from 9%
- Worked cross-functionally (Finance, Marketing, Product, Partnerships, Sales) to scope and create data visualizations to track and manage KPIs and operations of billed Professionals Services including; attach rate, capacity and utilization, delivery velocity, escalations, etc.
- Frequently authored and published a myriad of technical white papers outlining platform integration capabilities to simply and thoroughly address vendor-to-vendor integration questions, garner customer trust and increase sales velocity
- Authored the majority of internal business continuity and training documentation to successfully grow the integrations team from 2 to 8 Integrations Consultants
Account Executive - New York and Eastern Europe
Pluralsight
Draper, UT
06.2015 - 05.2017
- Entered territory that needed attention on data integrity, pioneered a tiered account system that was adopted at the VP level across the entire sales floor to identify high-growth opportunities and effectively manage and grow pipeline at scale, exited 2016 at 120% YoY revenue growth
- Sales teams encountered difficulty in conducting product demos at scale for an ever-evolving platform, pioneered and actively conducted a live webinar to communicate the Pluralsight value proposition to a global technical audience, up to 80+ attendees per session, to educate prospects and customers, driving an increase in product adoption and engagement whilst gathering valuable customer profiling data to write back to SalesForce for more effective sales interactions
- Eastern Europe - Corporate Commercial, democratized professional technology learning throughout Central and Eastern Europe, entered an area that was underperforming, formulated processes and reports to effectively manage the territory pipeline for growth and customer satisfaction, exited 2015 at 123% of target and Q1 of 2016 at 116% of target
Motors Solution Consultant / Category Manager
EBay
Draper, UT
01.2012 - 07.2015
- Positioned myself as the SME to own and solve for the fluctuations in revenue for eBay's motorcycle and powersport vehicles business, using Tableau and Excel to produce the analytics to gain executive buy-in and develop a new product offering for the motorcycle, powersport, trailer, and boat categories, opening the door for our sales teams to enter another multimillion dollar market, creating greater opportunity to hit/exceed departmental sales goals and stabilize existing customers' spend for greater financial predictability, new product secured $500,000+ in revenue in H1 of 2015
- Traveled nationwide and partnered closely with the eBay Motors' sales teams to meet with executives and key decision makers to close business and own the customers' integration, implementation, onboarding, and training needs for 90-days before upselling to Account Management (avg. Contract value $250k per year)
- Strategically managed a book of business, with declining revenue, of eBay Motors' largest motorcycle, automobile, and RV sellers worth $3+ million in annual revenue, exited 2014 at 114% of target using consultative sales techniques and strategic partnerships with other business units to upsell existing relationships
- Directed marketing campaigns on eBay's home page, generated a 20% YoY increase in sales for eBay's largest motorcycle seller and 1,800 new subscribers for the world's largest Harley-Davidson seller
Education
Front-end Web Development -
DevMountain - Coding Bootcamp
Provo, UT 01.2015 - 2015.04
Bachelor of Arts - Entrepreneurship
BYU - Marriott School of Management
Provo, UT 01.2011 - 2015.04
AS - Science
Riverside City College
Riverside, CA 01.2004 - 2006.01
Private Aircraft Pilot - Solo -
Redlands Flight School
Redlands, CA 04.2006 - 2006.07
Skills
Enterprise Software Sales
undefinedThe Human
- Husbanding and Fathering
- Fitness
- Mountain biking
- Camping
- Artisan campfire building
- Aviation wannabe
- Motorcycles and powersports
Timeline
Owner
Rock Consults LLC
08.2023 - Current
Sr. Solutions Engineer - Crypto Tax & Accounting
TaxBit
03.2023 - 07.2023
Sr. Technical Consultant - Crypto Tax & Accounting
TaxBit
10.2021 - 03.2023
Sr. Solutions and Integrations Consultant
Pluralsight
04.2017 - 10.2021
Account Executive - New York and Eastern Europe
Pluralsight
06.2015 - 05.2017
Front-end Web Development -
DevMountain - Coding Bootcamp
01.2015 - 2015.04
Motors Solution Consultant / Category Manager
EBay
01.2012 - 07.2015
Bachelor of Arts - Entrepreneurship
BYU - Marriott School of Management
01.2011 - 2015.04
Private Aircraft Pilot - Solo -
Redlands Flight School
04.2006 - 2006.07
AS - Science
Riverside City College
01.2004 - 2006.01
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