Juan Puga
El Paso,IL
Overview
40
40
years of professional experience
Work History
Senior Field Supervisor
Rocky's Plumbing Inc.
01.2017 - Current
- Liaised with regulatory bodies ensuring compliance throughout project lifecycles while maintaining a strong reputation for the company within the industry.
- Collaborated with sales teams to generate new business opportunities for the company through networking events and presentations at industry conferences.
- Evaluated employee performance, providing constructive feedback and promoting high-performing individuals.
- Optimized resource allocation to ensure efficient use of manpower, equipment, and materials.
- Increased client satisfaction with timely project completions and regular progress updates.
- Implemented cost-saving measures to maximize profitability without compromising quality or safety standards.
- Facilitated ongoing training programs for employees to enhance technical skills and promote safety awareness.
- Spearheaded process improvements initiatives that resulted in significant time savings during project implementation phases.
- Identified potential risks during project planning stages which allowed for proactive mitigation measures resulting in minimal impact on overall timelines.
- Improved team efficiency by streamlining communication and implementing effective project management strategies.
- Coordinated logistical support for remote field operations, including transportation, accommodations, and procurement of necessary supplies.
- Negotiated contracts with suppliers to secure the most favorable pricing without sacrificing quality or timeliness of delivery.
- Managed complex projects from conception to completion, consistently meeting deadlines and exceeding client expectations.
- Addressed personnel issues promptly while maintaining a productive work environment based on mutual respect and open communication lines among team members.
- Led a multidisciplinary team to achieve project goals within budget and on schedule.
- Developed strong relationships with clients, vendors, and stakeholders, ensuring smooth project execution.
- Conducted regular site inspections to maintain compliance with industry regulations and company policies.
- Enhanced safety protocols for field staff, reducing workplace accidents and injuries.
- Monitored employee performance for compliance with regulations and policies.
- Supervised field operations teams to complete projects within established timelines.
- Resolved customer complaints to maintain satisfaction and loyalty.
- Presented weekly and monthly performance reports to demonstrate team progress.
- Planned and scheduled field activities according to set timelines and order of operations.
- Met with customers to resolve issues and build productive relationships.
- Investigated issues and developed effective solutions.
- Kept teams on task to complete milestones on time.
- Evaluated performance and progress, and made proactive adjustments.
- Completed site checks and leveraged computerized applications to document or record findings.
- Identified development and improvement areas and set up training to bridge learning gaps.
- Mentored team members in best practices to increase sales performance.
- Built and nurtured relationships with customers and vendors to maximize profit potential.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Inspected equipment and tools used for safe operation.
- Trained workers in proper methods, equipment operation and safety procedures.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
- Prepared and submitted reports on job progress and safety conditions to upper management.
- Directed projects according to schedule and quality demands.
- Provided feedback to workers on job performance and safety procedures.
- Developed and maintained positive relationships with clients and other stakeholders.
- Created and implemented plans to maximize efficiency of workers.
- Sourced suppliers and purchased necessary materials for work.
- Administered disciplinary actions to workers violating safety regulations and company policies.
- Supervised training of new construction and extraction workers on safety practices and procedures.
- Supported construction and extraction workers to facilitate timely completion of projects.
- Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
- Investigated and reported on accidents, injuries and near-miss incidents.
- Established and enforced safety regulations, procedures and standards for construction and extraction workers.
- Documented construction and extraction workers' hours, wages and other pertinent information.
- Devised and implemented safety protocols to reduce risks on construction and extraction sites.
- Assisted in recruiting and hiring new construction and extraction workers.
- Communicated with stakeholders on job milestones.
Deputy Sheriff, Road Patrol
El Paso County Sheriff's Office
01.1985 - 01.1998
- Conducted investigations into criminal activity, gathering evidence and interviewing witnesses to solve cases efficiently.
- Demonstrated strong leadership abilities when tasked with supervising shifts or acting as watch commander in the absence of higher-ranking officers.
- Collaborated with fellow deputies and local law enforcement agencies to share information and resources, leading to more effective crime prevention strategies.
- Testified effectively in court proceedings regarding personal actions taken during investigations or arrests as required by legal process.
- Performed vehicle maintenance checks before every shift as part of department guidelines for optimal vehicle performance while on duty.
- Trained new deputies on department policies and procedures to ensure a smooth transition into their roles as road patrol officers.
- Continually updated knowledge of federal, state, and local laws for accurate interpretation and enforcement during daily patrols.
- Participated in specialized training programs such as K-9 handling or SWAT operations to enhance professional skills and contribute further value to the department.
- Coordinated traffic control efforts during major events or accidents for smoother flow of vehicles around affected areas.
- Conducted thorough searches of individuals or vehicles when necessary, uncovering illegal contraband or evidence leading to successful case closures.
- Maintained accurate records of incidents, arrests, and other activities, ensuring timely submission of reports for review by supervisors.
- Managed time efficiently while on duty, prioritizing tasks and remaining flexible in response to changing circumstances as they arose.
- Ensured adherence to departmental procedures regarding evidence collection and storage by following established protocols accurately.
- Improved public safety by conducting thorough patrols and responding promptly to calls for service.
- Served arrest warrants diligently while adhering to proper protocol for the safe apprehension of suspects.
- Deescalated potentially volatile situations using crisis intervention techniques, resulting in peaceful resolutions without resorting to force whenever possible.
- Provided assistance during emergencies, including evacuations, natural disasters, or search-and-rescue operations for better protection of the community.
- Proactively identified potential hazards during patrols, promptly addressing them to reduce risks and enhance public safety.
- Established positive rapport with community members through friendly interactions and prompt attention to concerns, fostering trust between the department and the public.
- Enhanced community relations through regular attendance at neighborhood meetings and participation in public events.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
- Observed jail and inmate activity to maintain order and safety.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Responded to emergency calls to provide assistance to citizens in need.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Conducted searches of individuals, vehicles and premises.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Monitored traffic violations, issuing citations as necessary.
- Provided testimony in court proceedings.
- Monitored criminal activity in community to identify suspicious activity.
- Checked vehicle equipment for proper functioning prior to use.
- Handled citation and traffic violation paperwork.
- Assisted in special investigations and crime prevention programs.
- Obtained information from arrested subjects to conduct debriefings.
- Thoroughly analyzed criminal information and processed crime scenes.
- Trained other officers in firearms and self-defense tactics.
- Reduced process inaccuracies while investigating [Type] and [Type] crimes and assisting district attorney prosecution cases.
Education
No Degree - Master Plumber
Texas Board of Plumbing Examiners
Austin, TX01.2000
Associates - Law Enforcement
El Paso Community College
El Paso, TX01.1984
Skills
I currently hold a Texas Master Plumbers License Im able to install, repair and construct all plumbing, residential and commercial
Timeline
Senior Field Supervisor
Rocky's Plumbing Inc.
01.2017 - Current
Deputy Sheriff, Road Patrol
El Paso County Sheriff's Office
01.1985 - 01.1998
No Degree - Master Plumber
Texas Board of Plumbing Examiners
Associates - Law Enforcement
El Paso Community College