Rocky Reinertson
Lakewood,CA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Sales Representative
Swell Energy
03.2020 - 02.2024
- Increased sales revenue by identifying and targeting high-potential accounts.
- Negotiated contracts with clients and developed relationships with key personnel.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Sales Consultant
Petersen Dean Roofing And Solar
02.2019 - 02.2020
- Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Negotiated contracts with clients and developed relationships with key personnel.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Oversaw daily outbound calls to identify services that address primary needs.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
Sales Representative
GCI Solar
01.2009 - 11.2018
- Key Sales Responsibilities: 10 years experience in successfully negotiating contracts, educating homeowners on the benefits of solar, as well as finding the best financing options to fit the homeowner's needs
- Prospected and developed self-generated leads
- Developed referrals and new customers through networking and relationships from previous customers
- Maintained and developed customer relationships through continuous communication and follow-up on projects
- Consistently met or exceeded sales quotas
- Actively managed pipeline on a daily basis
- Assisted operations and production teams for a seamless project
- Assisted colleagues on honing in sales skills
- Trained sales reps on how to generate referrals which increased referrals 20% company wide.
Owner
California Rain Gutter
05.1996 - 06.2008
- Executed sales contracts
- Performed all day-to-day operations
- Responsible for hiring, training and managing 20 employees
- Grew the company from 1 truck and 2 employees to 5 trucks and 20 employees in 3 years.
Education
High School Diploma -
Orange Glen High School
Escondido, CA06.1988
Skills
- Computer proficiency
- Presentation, negotiating and closing
- Energy Periscope platform
- Organization
- Verbal and written communication
- Time management
- Analytical/Problem solving
- Product and service knowledge
- Objection handling
- Sales and Promotions
- Relationship Building
- Honest and Dependable
- Contract Negotiations
- Strong Communication and Interpersonal Skills
- Decision-Making
- Goal-Driven
- Interpersonal communication skills
- Sales expertise
- Adaptable and Flexible
- Sales closing
Certification
- CSLB HIS license # 115321
- HERO/PACE Certified
- SUNRUN Certified
Timeline
Sales Representative
Swell Energy
03.2020 - 02.2024
Sales Consultant
Petersen Dean Roofing And Solar
02.2019 - 02.2020
Sales Representative
GCI Solar
01.2009 - 11.2018
Owner
California Rain Gutter
05.1996 - 06.2008
High School Diploma -
Orange Glen High School