Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rocky Smithart

Andalusia,AL

Summary

High-achieving General Sales Manager adept at building and leading successful sales teams. Versed in [Description] industry practices, needs and customers. Offering [Number] years' experience in the field. Results-driven General Sales Manager proficient in [Industry] products. Specialized in increasing sales and maximizing team success. Talented motivator and leader with a decisive, hardworking and resourceful approach. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Proactive General Sales Manager proficient in sales, service and business operations. Enthusiastic about driving business growth at [Company Name] by leveraging [Number] years of experience in the [Description] industry. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Performance-oriented Sales Leader offering exceptional record of achievement over [Number]-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Goal-oriented manager with distinguished experience in [Type] industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Accomplished Sales Manager offering [Number] years of experience developing and maximizing [Type] sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

17
17
years of professional experience

Work History

General Sales Manager

Greenville Chrysler Dodge Jeep Ram
05.2021 - Current
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Maintained extensive knowledge of company products and services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Developed and implemented comprehensive salesperson training program.
  • Upheld company policies and implemented standards fairly.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Developed and strengthened high-performance sales team turning over $[Amount] per quarter.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Established and cultivated solid business relationships with new or existing customers.
  • Recruited and hired top-level talent to add value and expertise to sales department.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Built relationships with customers and community to establish long-term business growth.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
  • Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
  • Evaluated performance against goals and implemented appropriate development plans.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Implemented systems and procedures to increase sales.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Organized promotional events and interacted with community to increase sales volume.

Sales Floor Manager

Step One Automotive Group
04.2020 - 05.2021
  • Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
  • Assisted customers with [Product or Service] selection through carefully curated questions.
  • Trained and supported sales force with closing deals.
  • Developed strong and lasting rapport to improve customer service and retain valued clients.
  • Taught salespeople to close deals and improve sales performance to increase revenue for company.
  • Overcame objections and closed sales while following company policies and legal requirements.
  • Supervised tasks, personnel and clients for [Type] company with high sales numbers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Sales Professional

Andalusia Ford
11.2014 - 04.2020
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Grew client base by analyzing consumer needs to introduce relevant products and complete sales processes.
  • Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
  • Implemented effective networking strategies and elevated new business opportunities.
  • Applied prospecting expertise to generate and pursue leads, setting up appointments and site visits to maintain budding relationships.
  • Conferred with existing and potential customers to assess requirements and propose optimal solutions.
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
  • Reached performance objectives and generated over $[Number] in sales.
  • Maintained consistent [Type] sales by developing and deepening positive customer connections.

Assistant Crane Operator

Ensco Drilling
11.2011 - 11.2014
  • Performed daily safety checks to achieve safe operating condition of equipment.
  • Used hand signals, verbal communication and radio to reduce risks in coordinating crane movements.
  • Operated large cranes to lift and move materials with precision and accuracy.
  • Maneuvered loads safely to achieve accuracy and stability.
  • Calculated appropriate size and weight distribution to safely manage load.
  • Increased performance by safely and efficiently operating heavy machinery and equipment.
  • Inspected, cleaned, and performed operator level maintenance on equipment in accordance with standards.
  • Positioned cranes in response to hand signals and observed load hookup to determine safe load capacities.
  • Experienced in inspecting cranes and related equipment for safety and operational defects.
  • Used troubleshooting and resolution skills to address crane-related malfunctions while minimizing downtime.

Owner / Operator

Ace Carpet Cleaning
01.2008 - 05.2014
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Established foundational processes for business operations.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.

Assistant Crane Operator / Deck Coor.

Diamond Offshore
06.2006 - 01.2009
  • Performed daily safety checks to achieve safe operating condition of equipment.
  • Used hand signals, verbal communication and radio to reduce risks in coordinating crane movements.
  • Operated large cranes to lift and move materials with precision and accuracy.
  • Maneuvered loads safely to achieve accuracy and stability.
  • Operated cranes and other equipment while monitoring coworker, personal and overall work zone safety.
  • Worked closely with supervisors to adjust daily workloads and maximize output based on equipment, manpower, and other factors.
  • Experienced in inspecting cranes and related equipment for safety and operational defects.
  • Inspected, cleaned, and performed operator level maintenance on equipment in accordance with standards.
  • Increased performance by safely and efficiently operating Seatrax Cranes.

Education

GED -

L.B.W College
Andalusia AL
05.2003

High School Diploma -

Pleasant Home School
Pleasant Home, AL
2003

Skills

  • Team Oversight
  • Account and Territory Management
  • Coaching and Training
  • Correcting Patterns
  • Goals and Performance
  • Customer Service
  • Market Intelligence
  • Sales Planning and Implementation
  • Direct Sales
  • Business Development and Planning
  • Product Knowledge
  • Verbal and Written Communication
  • Recruiting and Hiring
  • Leadership
  • Customer Order Management
  • Policy Enforcement
  • Internet Sales Management
  • Accomplished Manager
  • Excellent Communication Skills
  • Continuous Improvements
  • Employee Coaching
  • Database Management
  • Automotive Systems
  • Promotional Sales Events
  • Brand-Building Strategies
  • Communication and Engagement Techniques

Timeline

General Sales Manager

Greenville Chrysler Dodge Jeep Ram
05.2021 - Current

Sales Floor Manager

Step One Automotive Group
04.2020 - 05.2021

Sales Professional

Andalusia Ford
11.2014 - 04.2020

Assistant Crane Operator

Ensco Drilling
11.2011 - 11.2014

Owner / Operator

Ace Carpet Cleaning
01.2008 - 05.2014

Assistant Crane Operator / Deck Coor.

Diamond Offshore
06.2006 - 01.2009

GED -

L.B.W College

High School Diploma -

Pleasant Home School
Rocky Smithart