Hardworking Division Manager with 21 years of experience leading high-performing teams and driving business growth through strategic planning, process improvement, and effective communication. Proven track record of increasing revenue, reducing costs, and improving customer satisfaction. Skilled in purchasing, account management, and contract negotiation.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Division Manager/President
Henley Distribution DBA Super Source
08.2022 - Current
Led a team of 6 employees, providing guidance and support to ensure efficient operations
Developed and implemented strategies to improve productivity and streamline processes
Managed daily operations, including scheduling, inventory management, and customer service
Maintained high standards of quality control to ensure customer satisfaction
Created and maintained budgets, monitoring expenses to meet financial targets
Negotiated contracts with vendors to secure favorable pricing terms
Implemented new technology systems to enhance operational efficiency
Developed strong relationships with key stakeholders, fostering partnerships for business growth opportunities
Analyzed market trends and competitor activities to identify potential risks or opportunities for the business
Oversaw the hiring process, conducting interviews and making hiring decisions based on qualifications and fit with company culture
Resolved customer complaints or issues promptly while maintaining a positive brand image
Managed multiple projects simultaneously within established timelines
Streamlined inventory management system resulting in 25% reduction in stockouts
Cultivated strategic partnerships with suppliers resulting in 5% cost savings
Analyzed financial data to identify areas for cost reduction or revenue growth
Collaborated with sales team to develop pricing strategies that increased profit margins by 10%
Served as a liaison between upper management and front-line employees, ensuring effective communication of company goals and objectives
Managed vendor relationships, negotiating contracts for favorable terms
Was in charge of all purchasing and receiving
Was also a inside/outside sales representative with revenue of 200k+ with a 45% GP Margin
Division Manager
Henley Distribution DBA Good Housekeeper Maint. Supply
06.2003 - 07.2022
Led a team of 15 employees, providing guidance and support to ensure efficient operations
Developed and implemented strategies to improve productivity and streamline processes
Managed daily operations, including scheduling, inventory management, customer service, and delivery logistics
Maintained high standards of quality control to ensure customer satisfaction
Negotiated contracts with vendors to secure favorable pricing terms
Implemented new technology systems to enhance operational efficiency
Developed strong relationships with key stakeholders, fostering partnerships for business growth opportunities
Analyzed market trends and competitor activities to identify potential risks or opportunities for the business
Oversaw the hiring process, conducting interviews and making hiring decisions based on qualifications and fit with company culture
Resolved customer complaints or issues promptly while maintaining a positive brand image
Managed multiple projects simultaneously within established timelines
Analyzed financial data to identify areas for cost reduction or revenue growth
Collaborated with sales team to develop pricing strategies
Served as a liaison between upper management and front-line employees, ensuring effective communication of company goals and objectives
Managed vendor relationships, negotiating contracts for favorable terms
Was in charge of all purchasing and receiving
Was also a inside/outside sales representative with revenue of 200k+ with a 45% GP Margin
The Good Housekeeper Brand of Henley Distribution was sold in July 2022, I was asked to stay on staff to spear head and take control/charge of the remaining Super Source Division
Education
Some College - HVAC
Davidson County Community College
Lexington, NC
05.2001
High school diploma -
Lexington Senior High School
Lexington, NC
05.2001
Skills
Purchasing
Account Management
Process Improvement
Procurement
Vendor Management
Negotiation
Quality Assurance
Project Management
Pricing
Inside Sales
Contract Negotiation
Budgeting
Merchandising
QuickBooks
Forecasting
SAP
Sage
Management
Outside Sales
Strategic Planning
Accomplishments
Certified Pool Operator
Certification
Certified Pool Operator
Additional Information
Proficient in most aspects of technology., Intermediate knowledge of Microsoft Office, Google Suite, and Apple Equivalents, Quick Learner, Independent Worker or Can work with a team, Has an above basic understanding of marketing and seo.
Timeline
Division Manager/President
Henley Distribution DBA Super Source
08.2022 - Current
Division Manager
Henley Distribution DBA Good Housekeeper Maint. Supply
06.2003 - 07.2022
High school diploma -
Lexington Senior High School
Certified Pool Operator
Some College - HVAC
Davidson County Community College
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