Rocío Miguel

•Led refractory repair projects at cement and mineral aggregate plants with zero lost time accidents, ensuring full compliance with safety regulations.

•Supervised operations at cement plants for refractory projects and repairs, completing all activities on schedule and ahead of time without impacting production.

•Guaranteed 100% quality compliance in material preparation and installation according to technical datasheets and procedures, significantly reducing waste and rework.

•Reduced unplanned downtime by proactively identifying wear on critical equipment, scheduling repairs before major failures occurred.

•Extended the lifespan of industrial machinery through routine inspections and preventive maintenance, lowering repair and replacement costs.

• Optimized access to technical information by organizing physical and digital records of production, maintenance, and quality verification, reducing historical data search time.

•Identified and reported unsafe conditions involving on-site contractors, contributing to an accident-free work environment and ensuring compliance with OSHA and MSHA standards.

•Provided technical and operational support for plant equipment and material handling projects, helping maintain continuous production and minimize disruptions.

•Coordinated documentation, quality verification, and troubleshooting of operational issues, improving response times and project coordination.

•Delivered technical support for refractory installation, repair, and maintenance projects, contributing to on-time and on-budget completions.

•Assisted in sales support activities including order tracking, quote preparation, and customer follow-up, supporting account management and sales goals.

•Coordinated minor project-related payments and documentation, ensuring accurate recordkeeping and administrative compliance.

•Supported quality control by verifying work met project specifications, helping reduce non-conformities and rework.

•Engineered refractory restoration and material preparation projects for industrial furnaces, ensuring technical accuracy and compliance with project specifications.

•Managed project schedules, process parameters, and quality control measures, successfully completing projects on time and within quality standards.

•Supported operational efficiency and equipment maintenance in plant environments, helping reduce downtime and extend equipment lifespan.

•Contributed to refractory project tenders by preparing technical proposals, resulting in awarded contracts for aluminum furnace repair and drying services.

•Provided technical customer support and developed project engineering proposals, strengthening client relationships and improving service delivery.

•Supported refractory quality laboratory activities, ensuring materials met required specifications before installation.

•Developed operational work methods, equipment checklists, and calculation reports, improving project planning, execution, and customer satisfaction.

•Coordinated plant operations including equipment setup and preventive maintenance, ensuring continuous production flow and minimizing operational interruptions.

•Conducted quality checks on material mixtures and monitored processes in real time, maintaining consistent product quality and reducing variability.

•Led teams to meet operational targets on schedule, achieving production goals while maintaining safety and quality standards.

•Supervised daily plant activities, optimizing equipment performance and resource allocation.

• Implemented preventive maintenance schedules, reducing unplanned downtime and extending equipment life.

•Trained and guided team members on proper material mixing, equipment handling, and safety protocols, improving overall team efficiency and compliance.