Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Languages
Timeline
Generic
Rod campuzano

Rod campuzano

Littleton ,Colorado

Summary

Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.

Overview

26
26
years of professional experience
1
1
Certification

Work History

License Insurance Agent

Good Sam
03.2025 - 05.2025
  • Calculated quotes and educated potential clients on insurance options.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
  • Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.

Authorized Representative

Public Partnerships LLC
02.2012 - 07.2024
  • Manage all reporting, documentation and recordkeeping requirements for department.
  • Analyzed information from interviews, educational, and medical records, abilities, needs and eligibility for services.
  • Worked closely with patients to fill out paperwork and obtain necessary information in form of referrals and authorization overrides.

Bilingual Client Services Rep

Aurora Mental Health & Recovery
08.2023 - 05.2024
  • Client Service Representative (CSR) to support our School Based Services team at Aurora Mental Health & Recovery (AMHR).
  • Provided administrative support and coordinate tasks associated with front desk duties, protecting clients rights by maintaining confidentiality of personal and financial information.
  • Provided direct therapeutic support to K-12 students and their families. Our teams service schools in Aurora Public Schools, Cherry Creek Schools, Bennett & Byers School Districts, and a number of local charters. Provided services to the underserved population. Our client base are kids to older adults.
  • Monitored and coordinate care for assigned clients in partnership with the other members of the clients care team.

Auto Sales Consultant

Ethio Motors
03.2022 - 03.2023
  • Recommended merchandise to customers based on needs and preferences.
  • Partnered with employees to develop relationships with customers and enhance profits for sale.
  • Exceeded upselling targets on monthly basis by leveraging excellent communication and interpersonal.
  • Developed and documented business processes and accounting policies to maintain and strengthen internal controls.

Member Service Representative

S3 Share Service Solutions Bellco Credit Union
09.2017 - 08.2022
  • Interaction with vendors, payees and members to research and resolve complex payments issues.
  • Utilize banking applications and meet government applications to meet regulations.
  • Research and resolve member bill payments and contracts with service level agreement standards.
  • Safeguard member accounts and information for privacy and accuracy.

International Supervisor DIA

Service Air International
06.2013 - 07.2017
  • Facilitate airline operations International Airport.
  • Devise and Implemented work plans to ensure quality and consistency of work against organizational standards.
  • Mentored and internally promoted successful company sales and accounts.
  • Management staff into leadership positions to drive organizations growth.
  • Processed visa and immigration service with accurate and complete applications.

Call Center International Manager

Moneygram International Inc
08.1999 - 05.2013
  • Automated International office operations. Managed clients correspondence and tracked records and performance operations.
  • Analyzed operations and market data to assess areas in need of improvement and capitalize on changing conditions.
  • Executed strategies to foster better customer service and promote positive and engaging environment for all.
  • Enhance data collections accuracy by preparing, authorizing and updating communications and policy memorandums.

Education

Business Management

Arapahoe Community College
Littleton, CO

Commuter Programing

University Of Colorado At Boulder
Boulder, CO

Business Management

Ciudad Universitaria - University Of Mexico

Skills

  • Client relationship building
  • Data entry proficiency
  • Performance tracking
  • Quality assurance
  • Multitasking capabilities
  • Adaptability and flexibility

Additional Information

  • AUTHORIZED REPRESENTATIVE 02/2012 to July 2024
  • Public Partnerships LLC -Westminster CO
  • Manage all reporting, documentation and recordkeeping requirements for department.
  • Analyzed information from interviews, educational, and medical records, abilities, needs and eligibility for services.
  • Worked closely with patients to fill out paperwork and obtain necessary information in form of referrals and authorization overrides.

Certification

  • Property and Casualty License - Surplus Lines

Languages

Spanish
Full Professional

Timeline

License Insurance Agent

Good Sam
03.2025 - 05.2025

Bilingual Client Services Rep

Aurora Mental Health & Recovery
08.2023 - 05.2024

Auto Sales Consultant

Ethio Motors
03.2022 - 03.2023

Member Service Representative

S3 Share Service Solutions Bellco Credit Union
09.2017 - 08.2022

International Supervisor DIA

Service Air International
06.2013 - 07.2017

Authorized Representative

Public Partnerships LLC
02.2012 - 07.2024

Call Center International Manager

Moneygram International Inc
08.1999 - 05.2013

Commuter Programing

University Of Colorado At Boulder

Business Management

Ciudad Universitaria - University Of Mexico

Business Management

Arapahoe Community College

Similar Profiles

CREATE PROFILE