Field professional with comprehensive background in client relations and territory management. Known for driving operational success and achieving high client satisfaction through effective on-site evaluations. Proven ability to work collaboratively within teams and adapt to evolving project requirements while utilizing strong analytical and communication skills.
Overview
7
7
years of professional experience
Work History
C-17 Crew Chief
United States Air Force Reserve Command
07.2018 - Current
Supervised aircraft maintenance operations to ensure compliance with safety and regulatory standards.
Coordinated inspections and repairs for C-17 aircraft, enhancing operational readiness and performance.
Developed training programs for junior crew members, fostering skills development and knowledge retention.
Implemented process improvements that reduced maintenance turnaround times and increased efficiency.
Conducted thorough troubleshooting of mechanical issues, ensuring timely resolution and minimizing downtime.
Established best practices for equipment handling and maintenance procedures, promoting safety and reliability standards.
Coordinated with pilots and other crew members to plan and execute successful flight missions effectively.
Branch Sales Manager
United Rentals
11.2022 - 04.2024
Managed branch operations to optimize sales performance and customer satisfaction.
Executed strategic sales initiatives that enhanced market presence and revenue growth.
Trained and mentored staff to improve service delivery and team efficiency.
Analyzed sales data to identify trends, driving informed decision-making and strategies.
Supervised inventory management processes to ensure product availability and accuracy.
Fostered relationships with customers, enhancing loyalty and repeat business opportunities.
Led by example, exhibiting strong work ethic and consistently meeting or exceeding individual sales targets while inspiring team members to do the same.
Maintained involvement in community affairs to foster and promote favorable bank image and public trust.
Industrial Sales Representative
Ahern Rentals
02.2020 - 11.2022
Developed and maintained relationships with key clients to drive sales growth.
Conducted product demonstrations to showcase equipment features and benefits.
Collaborated with cross-functional teams to optimize customer service processes.
Identified market trends and customer needs to tailor sales strategies effectively.
Managed supply/inventory levels to ensure timely delivery of rental equipment.
Prepared detailed sales reports to analyze performance and inform strategic decisions.
Negotiated contracts and pricing agreements, enhancing profitability margins for the company.
Education
Business Administration And Management
College of Charleston
Charleston, SC
05-2019
Skills
Aircraft maintenance expertise
Communication and coordination
Team leadership
Root Cause Analysis
Ground support equipment operation
Adaptability to change
Supplier relationship management
Lean Manufacturing
Project management
Business operations
Accomplishments
Collaborated with team of 12 in the development of Google (Moncks Corner)
Business Development: - Developed strong relationships with key referral sources which resulted in 27% increase in referrals over one-year period. Initiated two key partnerships which resulted in 34% revenue growth.
Surpassed annual quota by 16%.
Key Accounts Managed: Trident Construction, Carolina Power, MUSC, College of Charleston, MC Dean, and Roper St. Francis
Flight Chief of Aerospace Medicine at United States Air Force Reserve CommandFlight Chief of Aerospace Medicine at United States Air Force Reserve Command