RODCHE MILLER
Tacoma,WA
Summary
A safety-conscious and punctual professional driver with a proven track record of delivering exceptional results. Skilled in efficiently navigating diverse routes while consistently adhering to transportation regulations. Known for fostering a strong sense of teamwork and adaptability, ensuring smooth operations even in challenging circumstances. Committed to maintaining high standards of performance and customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Class A CDL Driver
Salson/Tri-Pak
03.2021 - 02.2025
- Coordinated closely with dispatchers for real-time updates on route changes or potential delays due to unforeseen circumstances.
- Maintained a clean driving record through adherence to safety regulations and defensive driving techniques.
- Managed time efficiently during multi-stop trips to ensure timely completion of assigned duties within established deadlines.
- Handled load documentation, obtained signatures, and provided copies to destination staff.
- Minimized accidents or incidents by conducting thorough pre-trip inspections of the truck''s mechanical components and cargo securement devices.
- Exemplified commitment to company values by consistently upholding ethical conduct, professionalism, and a customer-centric approach while performing daily duties as a Class A CDL driver.
- Promoted a positive work environment among colleagues through active participation in team meetings, training sessions, and company events focused on continuous improvement.
- Kept in close contact with dispatch team to make quick route adjustments and add new stops.
PROGRAM MANAGER
Elysian One
12.2019 - 04.2022
- Improved program efficiency by streamlining processes and implementing more efficient solutions
- Managed cross-functional teams for successful project completion within deadlines and budgets
- Enhanced project visibility with regular status updates, leading to increased stakeholder engagement
- Developed strategic plans, setting clear objectives and achievable milestones for the team
- Enhanced customer satisfaction by resolving issues promptly and professionally
- Streamlined support processes for increased efficiency and reduced response times
- Managed high-volume inbound calls, providing exceptional service to customers in need of assistance
- Collaborated with cross-functional teams to improve overall product quality and customer experience
- Mentored new team members, ensuring smooth onboarding and integration into the team
- Established positive relationships with clients through proactive communication and attentive listening skills
LOCAL DELIVERY DRIVER
Keystone Freight Corp
08.2018 - 12.2019
- Maintained a clean driving record, contributing to increased safety on the road
- Conducted thorough vehicle inspections before and after each shift to ensure proper maintenance and reduce downtime
- Provided exceptional customer service, addressing any concerns or inquiries during deliveries
- Collaborated with dispatchers and other team members for effective communication and coordination of deliveries
- Managed paperwork accurately, including invoices, receipts, and delivery confirmations for proper documentation
- Adhered to all company policies, local traffic laws, and Department of Transportation regulations while operating company vehicles
LOCAL DELIVERY DRIVER
UPS Freight
10.2017 - 08.2018
- Conducted thorough vehicle inspections before and after each shift to ensure proper maintenance and reduce downtime
- Maintained a clean driving record, contributing to increased safety on the road
- Provided exceptional customer service, addressing any concerns or inquiries during deliveries
- Collaborated with dispatchers and other team members for effective communication and coordination of deliveries
- Delivered packages to customer doorsteps and business offices
- Loaded truck and properly secured items to prevent damage for deliveries
- Followed corporate procedures to maintain company and customer data confidentiality
LTL TRUCK DRIVER
M&G Transportation
10.2016 - 06.2017
- Increased on-time deliveries by planning efficient routes and maintaining strict adherence to schedules
- Enhanced customer satisfaction by providing timely communication and updates regarding shipment statuses
- Forged strong relationships with dispatchers, leading to better communication and more efficient route assignments
- Assisted in training new drivers, sharing knowledge about best practices for safe LTL operations
- Collaborated effectively with team members to coordinate pickups, deliveries, and load transfers efficiently
DELIVERY DRIVER
West Coast Paper
10.2016 - 06.2017
- Improved customer satisfaction by ensuring timely and accurate deliveries of products
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools
- Maintained strong relationships with clients through proactive communication and personalized service
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items
Education
Certificate - Truck And Bus Driving
Vata Trucking School
Lacey, WA04.2016
Associate of Applied Science - Computer Networking & Information System Security
Clover Park Technical College
Lakewood, WA06-2015
Skills
- Personnel Management
- Project Management
- Partnership Development
- Operations Management
- Cost Management
- Vendor Relationship Management
- Critical Thinking
- Policy and Procedure Improvements
- Strong work ethic
- Intermodal logistics
Certification
- Coursera- Google Foundations of Cybersecurity
- Coursera- Google Play it Safe Manage Security Risk
- Coursera-Google Project Management
Timeline
Class A CDL Driver
Salson/Tri-Pak
03.2021 - 02.2025
PROGRAM MANAGER
Elysian One
12.2019 - 04.2022
LOCAL DELIVERY DRIVER
Keystone Freight Corp
08.2018 - 12.2019
LOCAL DELIVERY DRIVER
UPS Freight
10.2017 - 08.2018
LTL TRUCK DRIVER
M&G Transportation
10.2016 - 06.2017
DELIVERY DRIVER
West Coast Paper
10.2016 - 06.2017
Certificate - Truck And Bus Driving
Vata Trucking School
Associate of Applied Science - Computer Networking & Information System Security
Clover Park Technical College
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