Rodel Dador
Everett,WA
Summary
Dynamic sales professional with a proven track record at ADNOC, excelling in customer relationship management and sales performance analysis. Adept at enhancing customer experiences and driving sales through effective team collaboration and problem-solving skills. Recognized for maintaining high inventory accuracy and achieving sales goals in fast-paced retail environments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Sales Associate
Abu Dhabi National Oil Company, ADNOC
AbuDhabi, United Arab Emirates
03.2013 - 06.2019
- Engaged customers to provide product knowledge and support.
- Processed sales transactions accurately and efficiently at the point of sale.
- Demonstrated products to customers, highlighting key features and benefits.
- Handled customer inquiries and resolved issues promptly and professionally.
- Trained new sales associates on company policies and procedures effectively.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Managed product displays to ensure visual appeal and accessibility.
- Collaborated with team members to enhance customer service strategies.
- Assisted in maintaining inventory levels and stock organization.
Administrative Aide
Municipality of Balayan
Batangas, Philippines
07.2007 - 03.2013
- Assisted in managing daily office operations and clerical tasks.
- Coordinated schedules and appointments for municipal staff and community events.
- Handled incoming calls, emails, and inquiries from residents effectively.
- Organized and maintained filing systems for important municipal documents.
- Prepared meeting materials and assisted during local government sessions.
- Collaborated with teams to ensure smooth communication across departments.
- Facilitated public information dissemination through various communication channels.
- Supported the implementation of administrative procedures and policies efficiently.
- Provided administrative support to management staff members.
- Maintained filing systems and organized documents for easy retrieval.
- Organized files using paper filing systems or electronic document management systems.
- Reviewed meeting minutes for accuracy before distribution.
- Compiled data, generated reports, and performed data entry into databases.
- Answered emails promptly and professionally.
- Managed incoming and outgoing mail, filing, and meeting coordination.
- Edited documents for grammar accuracy prior to submission.
- Received incoming calls, responded to inquiries from customers or clients, and directed calls accordingly.
- Responded to inquiries via email, telephone, and social media platforms.
Sales Crew Member
Right Good Philippines Incorporated
Calamba, Laguna, Philippines
01.2007 - 06.2025
- Assisted customers in product selection and provided excellent service.
- Maintained cleanliness and organization of the sales floor and merchandise displays.
- Operated point-of-sale systems for transactions and inventory management.
- Collaborated with team members to achieve daily sales goals and improve customer experience.
- Stocked shelves with products, ensuring proper labeling and visibility for customers.
- Addressed customer inquiries and resolved issues promptly to enhance satisfaction.
- Participated in training sessions to learn about new products and sales techniques.
- Supported promotional events by setting up displays and engaging with customers directly.
- Assisted in stocking shelves with merchandise.
- Operated cash register to process payments from customers.
- Performed opening and closing duties as assigned by management.
- Responded promptly to customer inquiries via telephone or email communication.
- Provided exemplary customer service to ensure satisfaction.
- Offered suggestions for improvement of operational processes.
- Ensured cleanliness of the store premises at all times.
- Participated in regular team meetings to discuss strategies and goals.
- Assisted with unloading shipments from delivery trucks.
- Assisted other crew members in various tasks when needed.
- Identified price discrepancies between invoices and actual prices charged.
- Organized sales floor displays to promote products.
Receiving Clerk
SM Homeworld
Dasmariñas, Cavite, Philippines
03.2003 - 09.2003
- Received and inspected incoming merchandise for quality and accuracy.
- Organized stock in designated storage areas for efficient retrieval.
- Managed inventory records using warehouse management software.
- Collaborated with team members to maintain a clean work environment.
- Assisted in training new staff on receiving procedures and safety protocols.
- Coordinated with suppliers to resolve discrepancies in shipments.
- Prepared and labeled products for distribution to retail locations.
- Monitored stock levels and reported shortages to management promptly.
- Verified that all merchandise was in good condition upon arrival, and reported any discrepancies or damages immediately.
- Received incoming shipments and checked for accuracy of items and quantity against invoices and purchase orders.
- Maintained a clean and safe work area in compliance with OSHA standards.
- Reviewed work orders to check correctness of deliveries.
- Completed necessary paperwork including packing slips, bills of lading, receiving reports. accurately and on time.
- Updated inventory records to reflect new stock levels.
- Unloaded delivery trucks, containers, and pallets using hand truck, forklifts or other equipment as needed.
- Maintained accurate records of incoming deliveries according to established procedures.
- Inspected delivered items for damage or defects; returned unacceptable items to vendor immediately.
- Checked accuracy of cargo manifests against purchase orders, identifying errors promptly.
- Prepared outbound shipments ensuring accurate labeling, packaging, weight calculations, shipping charges .
Education
Nursing Assistant Professional Diploma - Nursing Assistant Professional Diploma
Filipino Institute
Philippines01-2022
Skills
- Customer relationship management
- Sales performance analysis
- Inventory management
- Team collaboration
- Problem solving
- Adaptability to change
- Retail sales strategy
Certification
- Nursing Assistant Professional Diploma
- IOSH Managing Safely
- Municipal Disaster Risk Reduction Management Council
Affiliations
- Driving Skills
- MS Word
- MS Powerpoint
Languages
English
Professional
References
References available upon request.
Timeline
Sales Associate
Abu Dhabi National Oil Company, ADNOC
03.2013 - 06.2019
Administrative Aide
Municipality of Balayan
07.2007 - 03.2013
Sales Crew Member
Right Good Philippines Incorporated
01.2007 - 06.2025
Receiving Clerk
SM Homeworld
03.2003 - 09.2003
Nursing Assistant Professional Diploma - Nursing Assistant Professional Diploma
Filipino Institute
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