Rodel Rodriguez
Hurley,NM
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
22
22
years of professional experience
Work History
Program Manager
An Open Door
11.2022 - Current
- Orchestrated scheduling of outings and events, ensuring tailored experiences for clients
- Coordinated staff trainings and schedules to optimize client support and professional development
- Managed dayhab activity budgets with a focus on fiscal responsibility and resource optimization
- Served as a liaison between clients' families and An Open Door, fostering open communication and trust
- Maintained accurate client care binders and supervised staff during dayhab hours to ensure quality care
Direct Support Professional
An Open Door
08.2023 - Current
- Implemented individualized service plans (ISPs) to meet diverse needs, preferences, and goals of clients
- Facilitated purposeful activities aligned with clients' definitions of a meaningful day
- Fostered effective communication and collaboration with team members and community stakeholders
- Monitored daily progress towards ISP outcomes and addressed barriers or concerns promptly
- Ensured safety and wellness of clients through crisis management and adherence to safety standards
Alternate Municipal Judge
Town of Hurley
05.2013 - 12.2022
- Read documents on pleadings and motions to ascertain facts and issues
- Preside over hearings and listen to allegations made by plaintiffs to determine whether evidence supports the charges
- Write decisions on cases
- Impose fines pertaining to traffic violations and town code violations
Assistant Facilities Housing Supervisor
VT Griffin Services, Inc.
07.2003 - 03.2010
- Managed entry, management, and follow-up of facility service and trouble calls
- Conducted weekly room inspections and maintained room control
- Facilitated removal of unsatisfactory residents
- Coordinated with residents' commands to ensure favorable conditions for the company, Naval Station, and residents
- Oversaw financial, occupancy, and usage figures on a daily, monthly, and weekly basis
- Supervised crew and daily operations in the absence of the Facilities Housing Supervisor
Education
Certification - Cyber Security
12-2024
Certifications in Application Security, Mobile & IoT Security, Enterprise Security, Cloud Security, Crytography Security, IR and Risk, Systems and Network Security, Security Compliance
Bachelor of Science - Film And Video Production
08.2001
Skills
- Customer service
- Communication skills
- Computer literacy
- Time management
- Microsoft Office Suite
- Documentation review
- Organizational Skills
- Leadership
- Client documentation
- Recruitment and hiring
- Client assessment
- Regulations and compliance
Timeline
Direct Support Professional - An Open Door
08.2023 - Current
Program Manager - An Open Door
11.2022 - Current
Alternate Municipal Judge - Town of Hurley
05.2013 - 12.2022
Assistant Facilities Housing Supervisor - VT Griffin Services, Inc.
07.2003 - 03.2010
Coding Temple - Certification, Cyber Security
Full Sail University - Bachelor of Science, Film And Video Production
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