Rodell Ayebah
Miami,FL
Summary
I am a dedicated student at Florida International University, equipped with certifications in software and design tools. With a strong focus on problem-solving, task management, and maintaining accuracy in fast-paced environments, I thrive in roles that require attention to detail and efficiency. My excellent communication and interpersonal skills enable me to build strong relationships with colleagues and clients. I am eager to apply my skills across diverse roles, with a commitment to contributing to team success, optimizing processes, and driving continuous professional growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Resident Assistant
Florida International University
01.2025 - Current
- Managed administrative tasks, including housing reports, room condition documentation, and incident reports, ensuring accuracy and attention to detail in all records.
- Mediated conflicts between residents, promoting respectful communication and applying effective resolution strategies to maintain a harmonious living environment.
- Served as a liaison between residents and housing administration, addressing concerns and relaying information effectively.
- Provided peer counseling and emotional support, offering guidance to residents dealing with personal or academic challenges.
Desk Assistant
Florida International University
06.2024 - 01.2025
- Managed key operations, including coordinating check-ins, check-outs, and handling room assignments to support daily functions of the housing facility.
- Maintained confidentiality of sensitive resident and housing information, adhering to privacy regulations and best practices.
- Answered incoming phone calls, processed requests, transferred calls, or relayed messages to the appropriate personnel in a professional and efficient manner.
- Assisted with inventory management, including tracking and distributing keys, supplies, and other resources.
Sales Associate
Ross Dress For Less
01.2023 - 05.2024
- Boosted sales revenue by building strong, lasting relationships with customers, offering personalized recommendations, and suggesting products tailored to their needs.
- Handled cash transactions efficiently and accurately while adhering to company cash handling policies, ensuring transparency and preventing discrepancies.
- Assisted customers with returns, exchanges, and special orders, resolving issues in a timely and professional manner.
- Stayed updated on current promotions, discounts, and product features to effectively communicate with customers and drive sales.
Library Assistant
SYEP Career Source Broward
06.2023 - 08.2023
- Supported library operations by cataloging, shelving, and organizing materials to ensure efficient access and smooth functioning.
- Handled check-in and check-out processes of library books and materials at the circulation desk, assisting patrons with borrowing and returns.
- Maintained accurate records of borrowed, returned, and overdue materials, issuing reminders and managing fines when necessary.
- Responded to patron inquiries in person, by phone, and via email, delivering excellent customer service.
Data Entry Clerk
Elidel Prestige Limited
01.2022 - 12.2022
- Entered and updated data into various computer systems accurately using Microsoft Office Suite.
- Organized, sorted, and managed large volumes of information, streamlining data processing and retrieval.
- Maintained confidentiality of sensitive information and adhered to data protection policies.
- Assisted in generating reports, summaries, and spreadsheets to support business operations.
Education
Bachelor of Science - Information Technology
Florida International University
Miami, FLHigh School Diploma -
Charles W Flanagan High School
Pembroke Pines, FL06-2024
Skills
- Communication
- Conflict Resolution
- Customer Service
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Multitasking
- Data Entry and Record Keeping
- Critical Thinking
- Confidentiality
Certification
- Microsoft Office Specialist (MOS) – Word
- Microsoft Office Specialist (MOS) – PowerPoint
- Microsoft Office Specialist (MOS) – Excel
- Adobe Certified Professional – Visual Design with Adobe Photoshop
- Adobe Certified Professional – Graphic Design & Illustration with Adobe Illustrator
- Entrepreneurship and Small Business (ESB)
Timeline
Resident Assistant
Florida International University
01.2025 - Current
Desk Assistant
Florida International University
06.2024 - 01.2025
Library Assistant
SYEP Career Source Broward
06.2023 - 08.2023
Sales Associate
Ross Dress For Less
01.2023 - 05.2024
Data Entry Clerk
Elidel Prestige Limited
01.2022 - 12.2022
- Microsoft Office Specialist (MOS) – Word
- Microsoft Office Specialist (MOS) – PowerPoint
- Microsoft Office Specialist (MOS) – Excel
- Adobe Certified Professional – Visual Design with Adobe Photoshop
- Adobe Certified Professional – Graphic Design & Illustration with Adobe Illustrator
- Entrepreneurship and Small Business (ESB)
Bachelor of Science - Information Technology
Florida International University
High School Diploma -
Charles W Flanagan High School
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