Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roderic Mason

Charlotte,NC

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Customer-focused professional with successful [Number]-year career in [Industry] sector. Dynamic successful applying [Skill] and [Skill] in busy business environment. Proficient [Job Title] delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Well-trained in [Skill]. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing and market positioning. Proactive and meticulous [Job Title] with over [Number] years of experience in [Type] industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Innovative and goal-oriented Management professional committed to [Area of expertise]. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through [Action]. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Manger

PTG Logistics
Charlotte, NC
02.2021 - 10.2022
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Onboarded new employees with training and new hire documentation.
  • Recruited and hired top performers to add talent and value to department.
  • Monitored expenditures to mitigate risk of overages.
  • Cross-trained existing employees to maximize team agility and performance.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Accomplished multiple tasks within established timeframes.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Maintained professional, organized and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Supervised labor costs and departmental expenses to remain in line with budget.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Evaluated suppliers to maintain cost controls and improve operations.

Quality Control Manager

Foward Air
Charlotte, NC
07.2019 - 02.2021
  • Developed and analyzed quality control processes and deliverables to determine present standards and establish recommended action plans.
  • Collaborated with stakeholders to verify delivery of desired quality requirements to distributors.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Updated quality control standards, methods and procedures to meet compliance requirements.
  • Maximized quality and reduced costs [Number]% by maintaining QC objectives.
  • Used [Software] to produce reports regarding daily production quality, nonconformance of products or processes and quality trends.
  • Evaluated quality problems and performed assessments to identify and resolve issues.
  • Mentored and encouraged employees to strive for excellence while fostering professional growth.
  • Devised specifications for processes.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Increased customer satisfaction through adherence to quality standards and customer requirements.
  • Developed and deployed production control plans and created work instructions and procedures.
  • Liaised with HR manager to organize and perform quality standard training for new and existing staff.
  • Improved quality processes for increased efficiency and effectiveness.
  • Minimized costs and maximized returns resulting in $[Amount] savings.
  • Collaborated with contract representatives and oversaw quality control implementations and reporting.
  • Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.

Warehouse Manager

PTG Logistics
Charlotte, NC
05.2018 - 05.2019
  • Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
  • Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
  • Negotiated with various freight companies and received annual contracts, resulting in cost savings of [Number]%.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Conducted research to address shipping errors and packaging mistakes.

Education

GED -

Wayne Community College
Goldsboro, NC
04.1993 - 05.1993

Skills

Strategic planning

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Timeline

Manger

PTG Logistics
02.2021 - 10.2022

Quality Control Manager

Foward Air
07.2019 - 02.2021

Warehouse Manager

PTG Logistics
05.2018 - 05.2019

GED -

Wayne Community College
04.1993 - 05.1993
Roderic Mason